Kettle Coordinator

TSA The Salvation Army TSA; Windsor; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSP

Workplace flexibility

Job summary

The Salvation Army in Windsor, ON is seeking a temporary seasonal full-time Kettle Campaign Coordinator to lead and support Christmas kettle volunteers. You will recruit volunteers, coordinate shifts, ensure secure donations, and communicate daily issues to the supervisor.

The role requires high school completion, a valid Ontario G license, background check, and experience in customer service or office administration.

Qualifications

• Completed High School or equivalent.
• Prior‑related experience would be a definite asset (i.e. Campaign coordinating/Event, Fundraising experience).
• Valid Ontario Class "G" Driver's License, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Must provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.
• The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• May require screening through The Salvation Army Abuse Registry.

Responsibilities

• Promote, coordinate, and oversee the activities of Christmas Kettle Campaign volunteers.
• Recruit kettle volunteers (including individuals, groups, organizations and businesses).
• Oversee the operations of the Christmas Kettle campaign including supervise, support, schedule volunteers and respond to emergency absences, etc.
• Orient and remind volunteers on proper Kettle handling and duties as required.
• Visit locations during shift changes and intermittently.
• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Communicate daily issues and supply deficiencies to the supervisor.
• Foster and maintain positive working relationships with kettle locations’ management and employees.
• Perform other position related duties as required.

Skills

Customer service

Office administration

Word processing

Excel

Education

High School diploma

Ontario G driver's license

Background check clearance

CPIC/local police check

Abuse Registry screening

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Accountabilities:

• Promote, coordinate, and oversee the activities of Christmas Kettle Campaign volunteers.
• Recruit kettle volunteers (including individuals, groups, organizations and businesses).
• Oversee the operations of the Christmas Kettle campaign including supervise, support, schedule volunteers and respond to emergency absences, etc.
• Orient and remind volunteers on proper Kettle handling and duties as required.
• Visit locations during shift changes and intermittently.
• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Communicate daily issues and supply deficiencies to the supervisor.
• Foster and maintain positive working relationships with kettle locations’ management and employees.
• Perform other position related duties as required.

CRITICAL RELATIONSHIP MANAGEMENT:

• Governance Boards and Councils: N/A
• Internal: Direct supervisor, management members, volunteers, staff
• External: Community

The following managerial/technical leadership responsibilities apply: This position reports directly to the Community Engagement Specialist or designate. Direct report: N/A. Workflow coordinator for Christmas Kettle volunteers.

Financial and Materials Management: Responsible for coordination of kettles and ensuring the security of donations.

Working Conditions: This is a temporary seasonal full-time position, based on 40 hours per week. Normal hours of work: as per campaign operational requirements. Shifts will include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break. Flexibility in scheduling is required, as the hours will gradually increase as per the Christmas Kettle Campaign operational requirements. Required to wear appropriate Salvation Army identification. Standing for long periods will be required and exposure to cold weather. Local travel is associated with this position. Normal location of work is: 355 Church Street, Windsor, ON N9A 7G9

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications

• Completed High School or equivalent.
• Prior‑related experience would be a definite asset (i.e. Campaign coordinating/Event, Fundraising experience).
• Valid Ontario Class "G" Driver's License, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Must provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.
• The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• May require screening through The Salvation Army Abuse Registry.

Experience and Skilled Knowledge Requirements

• A minimum of one year of related experience or working in customer service.
• Experience in office administration.
• Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).

Skills and Capabilities

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to multi‑task and work well in a fast‑paced office setting.
• Attention to detail, problem solving and analytical skills.
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
• Exhibit good listening skills, have strong oral/written communication skills.
• Enthusiastic Team Player with excellent communication and interpersonal skills.
• Ability to maintain information in confidence and exercise good judgement.
• Ability to lift/move 9 to 12 kgs (20 – 25 lbs.)
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Must comply with all Salvation Army policies, procedures and associated legislation.
• Honest, courteous, and punctual; prepared to act in the best interest of employer.
• Represent The Salvation Army in a positive, professional, and engaging manner.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.60 to $21.84 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Accommodations

The Salvation Army will provide reasonable accommodation upon request.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.