Kafka DevOps Engineer — Global Production Reliability

Socket.dev; Mississauga; On-site; CAD 132,220 - 198,401; Full time

Job summary

Citi is seeking an experienced Kafka as-a-Service (KaaS) App & Infra Operations engineer to ensure robust operation, stability, and scalability of our Kafka product offering across the bank. You will work in a DevSecOps model, providing L1/L2 support, monitoring, and coordinating changes and releases.

You will collaborate with platform engineering, act as liaison to tenants, and drive efficiency improvements. A strong background in Unix, Kafka ecosystem, and monitoring tools is essential.

Qualifications

• 5+ years in Application & Infrastructure Operations, with production Kafka experience.
• Proficiency with Kafka ecosystem (Brokers, Connect, Zookeeper) in production.
• Experience with Confluent stack is a plus.

Responsibilities

• Provide L1/L2 technical support and incident resolution.
• Manage changes, releases, and problem management.
• Monitor health checks, start-of-day tasks, and regional handovers.
• Collaborate with platform engineering; liaison between tenants and engineering.
• Develop and maintain technical support documentation.

Skills

Stakeholder communication

Operational excellence

Problem solving

Education

Bachelor’s degree

Tools

Ansible

Unix

Grafana

Splunk

Confluent stack

Kafka

Zookeeper

Rest Proxy

Schema Registry

Control Center

Job description

Citi is seeking an experienced Kafka as-a-Service (KaaS) App & Infra Operations engineer to ensure robust operation, stability, and scalability of our Kafka product offering across the bank. You will work in a DevSecOps model, providing L1/L2 support, monitoring, and coordinating changes and releases.

You will collaborate with platform engineering, act as liaison to tenants, and drive efficiency improvements. A strong background in Unix, Kafka ecosystem, and monitoring tools is essential.