Junk Removal & Customer Experience Specialist

1-800-GOT-JUNK?; Brockville; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Benefits after 12 months FT employment

Performance-based bonuses

Job summary

1-800-GOT-JUNK? in St. Catharines, ON is hiring a Junk Removal and Customer Experience Specialist.

As a Driver Labourer, you will deliver exceptional service, engage customers, and help grow sales while performing truck loading and junk removal duties. This role rewards a sales-driven, customer-centric and energetic team member with a valid driver's license, the ability to lift up to 50 lbs, and a willingness to train in daily role-play scenarios.

Qualifications

• Must have a valid driver's license with a clean driving record.
• Experience in customer service, labor, or sales preferred.
• Ability to lift up to 50 lbs repeatedly.

Responsibilities

• Deliver exceptional service and wow customers with a positive attitude.
• Drive and load trucks safely with the team.
• Handle junk removal at residential and commercial sites.
• Represent the brand with accurate estimates and participate in daily training.
• Adhere to safety protocols and maintain a professional appearance in uniform.

Skills

Sales-driven

Customer-centric

Energetic

Dependable

Strong communicator

Job description

Junk Removal & Customer Experience Specialist

• General Labor

Full job description

Pay: CA25.00-CA35.00 per hour

1-800-GOT-JUNK? is looking for Team Members to join our growing team in St Catherines!

Position: Junk Removal and Customer Experience Specialist

Location: St Catherines, ON

Pay Range: $25-$35 / hr (average all-in with base pay, tips, bonuses, and other incentives)

Objective: As a Driver Labourer, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts.

What We’re Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• Customer-Centric: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Responsibilities:

• Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
• Drive and Load Trucks Safely: Work with your team members to ensure efficient and safe truck operations.
• Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
• Sales Advocacy: Represent our brand professionally and provide accurate estimates to customers. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
• Commit to Safety: Adhere to safety protocols and maintain a professional appearance in uniform.

Why Us?

Experience a fun, fast-paced workday filled with diverse tasks and challenges.

Competitive compensation and performance-based bonuses

Comprehensive benefits package. (eligible after 12 months FT employment)

Advancement opportunities – you’ll learn great skills to help you grow with us and/or take with you to achieve your long-term goals. This position has produced Business Owners, Regional Managers, and a multitude of management positions.

Requirements:

Qualifications:

• Driver’s License: Valid standard driver’s license required (Clean abstract/driving record)
• Experience: Previous customer service, labor, or sales experience preferred.
• Physical Capability: Ability to lift up to 50 lbs. repeatedly.