Junior System Support Analyst - Infrastructure

IBM; Ottawa; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

IBM is seeking a Junior System Support Analyst for a contract hybrid opportunity in Ottawa, focusing on IT support tasks including defining Active Directory and evaluating Microsoft Server patches. The ideal candidate will have post-secondary education and some experience in a technical role, with required Federal Security Clearance.

Qualifications

• Two academic years of relevant post-secondary education required.
• Minimum six months in a technical IM/IT role needed.
• Experience with documentation and troubleshooting is essential.

Responsibilities

• Defining and administering Active Directory on Windows Server.
• Evaluating and applying Microsoft Server patches.
• Building and maintaining Microsoft Windows Clusters.

Skills

Active Directory

Microsoft Server Patches

Windows Clusters

Windows PowerShell

VMware

Documentation

Education

Post-secondary educational program in computer science, IT, or relevant specialty

Job description

Junior System Support Analyst - Infrastructure

Join to apply for the Junior System Support Analyst - Infrastructure role at IBM

Junior System Support Analyst - Infrastructure

Join to apply for the Junior System Support Analyst - Infrastructure role at IBM

Get AI-powered advice on this job and more exclusive features.

The IBM – Public Sector Resourcing Team is seeking a Junior System Support Analyst (Infrastructure) for a contract hybrid opportunity in the Ottawa area.

• Defining and administering Active Directory on Windows Server 2016/2019/2022

• Evaluating Microsoft Server patches, and applying the patches

• Experience building and maintaining Microsoft Windows Clusters

• Experience requesting and applying Windows Server Certificates

• Installation and monitoring of an enterprise Virus Scanning solution

• Experience installing and configuring client software for an Enterprise Backup System (Tivoli Spectrum Protect), monitoring of the client’s backups on a daily basis, and periodically testing the backups

• Basic UNIX (AIX and Red Hat Enterprise Linux) knowledge

• Demonstrated experience supporting Printers and Scanners for end users

• Experience monitoring and troubleshooting an Enterprise System

• Demonstrated experience automating tasks using Windows PowerShell or batch files

• Experience with VMware, both on a server (vSphere and ESXi) and desktop (VMware Workstation) level

• Windows Server 2016/2019/2022 installation and configuration

• Create detailed documentation such as build books, process guides, design documents of solutions implemented

Mandatory requirements:

• Canadian Federal Government Security Clearance – Reliability Clearance Required, Secret Clearance Preferred (must have clearance process completed prior to applying)

• The proposed resource must have successfully completed two academic years of an acceptable post- secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed. Note: "An acceptable post-secondary education program must meet the education levels established by Canadian provincial and territorial authorities. Post-secondary education programs that are not Canadian will be accepted if equivalency has been granted by a Canadian provincial or territorial authorities"

• The proposed resource must have a minimum six (6) months of demonstrated experience in IM/IT, in a technical role

• The proposed resource should demonstrate experience in information system trouble shooting, that includes all of the following activities:

o Documented Diagnosis;

o Documented Problem Analysis; and

o Documented Recommendations

We thank all applicants for their interest, however, only candidates selected for preliminary interviews will be contacted.

NO VENDORS OR AGENCIES PLEASE

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at IBM by 2x

Get notified about new System Support Analyst jobs in Ottawa, Ontario, Canada.

System Administrator- High Performance Computing (HPC)

Linux System Administrator- High Performance Computing (HPC)

System Administrator & Analyst, HealthCare Sales Force

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.