Junior System Support Analyst - Infrastructure

IBM

Ottawa

On-site

CAD 50,000 - 70,000

Full time

14 days+

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Job summary

IBM is seeking a Junior System Support Analyst for a contract hybrid opportunity in Ottawa, focusing on IT support tasks including defining Active Directory and evaluating Microsoft Server patches. The ideal candidate will have post-secondary education and some experience in a technical role, with required Federal Security Clearance.

Qualifications

Two academic years of relevant post-secondary education required.
Minimum six months in a technical IM/IT role needed.
Experience with documentation and troubleshooting is essential.

Responsibilities

Defining and administering Active Directory on Windows Server.
Evaluating and applying Microsoft Server patches.
Building and maintaining Microsoft Windows Clusters.

Skills

Active Directory

Microsoft Server Patches

Windows Clusters

Windows PowerShell

VMware

Documentation

Education

Post-secondary educational program in computer science, IT, or relevant specialty

Job description

Junior System Support Analyst - Infrastructure

Join to apply for the Junior System Support Analyst - Infrastructure role at IBM

Junior System Support Analyst - Infrastructure

Join to apply for the Junior System Support Analyst - Infrastructure role at IBM

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The IBM – Public Sector Resourcing Team is seeking a Junior System Support Analyst (Infrastructure) for a contract hybrid opportunity in the Ottawa area.

• Defining and administering Active Directory on Windows Server 2016/2019/2022

• Evaluating Microsoft Server patches, and applying the patches

• Experience building and maintaining Microsoft Windows Clusters

• Experience requesting and applying Windows Server Certificates

• Installation and monitoring of an enterprise Virus Scanning solution

• Experience installing and configuring client software for an Enterprise Backup System (Tivoli Spectrum Protect), monitoring of the client’s backups on a daily basis, and periodically testing the backups

• Basic UNIX (AIX and Red Hat Enterprise Linux) knowledge

• Demonstrated experience supporting Printers and Scanners for end users

• Experience monitoring and troubleshooting an Enterprise System

• Demonstrated experience automating tasks using Windows PowerShell or batch files

• Experience with VMware, both on a server (vSphere and ESXi) and desktop (VMware Workstation) level

• Windows Server 2016/2019/2022 installation and configuration

• Create detailed documentation such as build books, process guides, design documents of solutions implemented

Mandatory requirements:

• Canadian Federal Government Security Clearance – Reliability Clearance Required, Secret Clearance Preferred (must have clearance process completed prior to applying)

• The proposed resource must have successfully completed two academic years of an acceptable post- secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed. Note: "An acceptable post-secondary education program must meet the education levels established by Canadian provincial and territorial authorities. Post-secondary education programs that are not Canadian will be accepted if equivalency has been granted by a Canadian provincial or territorial authorities"

• The proposed resource must have a minimum six (6) months of demonstrated experience in IM/IT, in a technical role

• The proposed resource should demonstrate experience in information system trouble shooting, that includes all of the following activities:

o Documented Diagnosis;

o Documented Problem Analysis; and

o Documented Recommendations

We thank all applicants for their interest, however, only candidates selected for preliminary interviews will be contacted.

NO VENDORS OR AGENCIES PLEASE

Seniority level