Junior Server - Trius Winery

Andrew Peller Limited; Virgil; On-site; CAD 30,000 - 60,000; Full time

Job summary

Andrew Peller Limited is seeking a Junior Server to join the Michelin Recommended team at Trius Estate. This role involves providing excellent customer service, supporting the service team with food and beverage service, and adhering to safety protocols. Ideal candidates will possess Smart Serve Certification and a passion for the hospitality industry.

Qualifications

• Smart Serve Certification required.
• Ability to communicate effectively with team and guests.

Responsibilities

• Provide support for food and beverage service.
• Ensure guest satisfaction by adhering to service standards.
• Communicate changes and ensure high quality dining experiences.

Skills

Customer Service

Communication

Teamwork

Education

Smart Serve Certification

Job description

Job Description

Posted Friday, June 6, 2025 at 4:00 AM

#BeExtraordinary

AtAndrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and

craft beverage company by delivering the perfect brand experience for every

lifestyle and occasion. Through our commitment to excellence, honouring our

roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.

Who We Are

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

We are hiring a Junior Server in a rare opportunity to join the Michelin Recommended team serving up farm to table food and award winning wines at Trius Estate.

The Junior Server is always friendly, courteous and efficient; displaying professional body language and appropriate eye contact at all times. The Junior Server is an expert about style of cuisine, menu items within the restaurant and group spaces. The Junior Server is flexible with regards to required tasks during service. The key function of the Junior Server is to provide support for the service team; including food and beverage (including alcohol) service.

RESPONSIBILITIES*

Guest Satisfaction

• Adhering to the Property’s Standards of Service on a day to day basis. Responsible for ensuring that they are informed of all changes and modifications made to the menu so to be fully prepared should a guest have any questions during their contact.

Human Resource

• Ensuring all training tests and quizzes are completed and handed in to Manager on Duty in a timely manner. Completing all surveys and performance reviews as asked by your Manager on Duty.

Communication / Organization

• Is always able to articulate the restaurant food philosophies. Must be able to communicate effectively with the kitchen, restaurant management team & other team members and changes, request or needs to ensure high quality dining experiences for our guests.

Administration

• Required to inform the Manager on Duty of any changes made to name, address, contact information or banking.

Health & Safety

• Follows safe work procedures and practices and reports all unsafe working conditions/hazards to their reporting Manager.

*As per provincial (Smart Serve) stipulations, employees under the age of 18 may not be involved in the handling or serving of alcohol. This includes setting up wine bottles for guest experiences, clearing used stemware, stocking fridges/displays, etc.

REPORTING RELATIONSHIPS

• Reports to : Restaurant Manager
• Direct Reports: None

WORKING CONDITIONS

• Mandatory attendance at all scheduled training and staff meetings
• Regular attendance in conformance with the Service Standards.
• Frequent weekend and evening work

KEY PERFORMANCE INDICATORS

• Guest satisfaction reports
• Employee performance reviews

EDUCATIONAL REQUIREMENTS

• Smart Serve Certification

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [e-mail]

Equal Opportunity Employment:
At Andrew Peller Limited, we are committed to creating and celebratinga culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression,age, record of offences, marital status, family status or disability.