Junior Server

Accor Hotels; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality group as a Junior Server at a premier airport hotel. This role offers you the chance to provide exceptional service in a vibrant environment, where your contributions are valued. You'll engage with guests, ensuring their dining experience is memorable while working alongside a passionate team. Enjoy a comprehensive benefits package, including competitive pay, employee discounts, and opportunities for growth. If you thrive in a fast-paced setting and have a passion for hospitality, this is the perfect opportunity to start your journey in the industry.

Benefits

Complimentary duty meal

Discounted hotel stays

Employee benefit card

Comprehensive benefits package

Company-matched pension plan

30% reimbursement for transit pass

Qualifications

• Strong focus on guest needs with calm and courteous demeanor.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Provide professional and friendly service to guests.
• Ensure cleanliness and organization of dining areas.
• Assist in delivering menu items efficiently.

Skills

Interpersonal Skills

Problem Solving

Attention to Detail

Team Collaboration

Customer Service

Education

Serving it Right! Certification

Job description

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• The only luxury hospitality group to be awarded Great Place to Work Canada
• The opportunity to have fun at work alongside passionate hoteliers
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Complimentary duty meal in our colleague dining room
• Complimentary hotel stay for two through our BE OUR GUEST program
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
• Full hourly wage of $20.90/hr plus gratuities, following the successful completion of probationary period

Job Description

Junior Server
As a Junior Server with Fairmont Vancouver Airport, you are an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes our guests feel unique and valued.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Setup, take down and continued cleanliness of Busser station
• Clearing and setting of tables to meet the highest standards of organization and cleanliness
• Meticulous care in ensuring the restaurant is clean, tidy, organized and inviting
• Act as a liaison with the Host/Hostess team to ensure tables are setup for guest needs and are ready in time for reservations
• Relay important information, such as special requests or allergies, between Servers and Kitchen
• Assist in the delivery of menu items from Kitchen or Bar to tables, to maintain efficient service times
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must possess and maintain a valid Serving it Right! Certification

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS