Junior Security Technician - Service YYC

Convergint Tech LTD; Calgary; Presencial; CAD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site parking

Competitive salary and benefits

CSR Day

Descripción de la vacante

Convergint is seeking a Junior Security Technician to join our Calgary team. Under supervision, you’ll install, program, startup, certify, and train on security projects, typically small to medium in scope. The role supports Calgary Airports 7 days a week, with 4x10 hour days and on-call duties.

You’ll diagnose and repair systems, perform basic programming, and generate detailed service reports. A valid driver’s license and strong communication are essential.

Formación

• Customer focus when addressing service calls and maintenance.
• Technical skills related to electronic security systems and troubleshooting.
• Ability to read blueprints/drawings and perform basic math calculations.
• Basic programming skills for system configurations and commissioning.
• Strong communication and organizational skills for multi-project work.

Responsabilidades

• Install, program, startup, certify, and train on security projects.
• Diagnose, troubleshoot, repair, and debug systems on site.
• Complete service reports for invoicing and cost tracking.
• Provide mentorship and guidance to junior technicians.

Conocimientos

Customer focus

Technical skills

Programming basics

Blueprints reading

Math skills

MS Office

Communication skills

Organizational skills

Multi-project handling

Herramientas

MS Office Suite

Descripción del empleo

Junior Security Technician – Service

Build a career where values meet worldwide opportunity. Job Description: Convergint is currently recruiting for a Junior Security Technician - Service to join our growing team.

As a Junior Security Technician, and under direct supervision, you will be responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Security projects which are typically small to medium projects that are often less complex. The position may also work on larger projects with greater complexity as needed and able. The position is part of a team that supports the Calgary Airports 7 days a week, 6:00 AM to 6:00 PM. The candidate will work 4 consecutive 10-hour days, followed by 3 consecutive days off. On-call will be required.

Who You Are

• You have a passion for providing world-class service to customers, colleagues and communities.
• You are a person of integrity with a commitment to growth, accountability and delivering results.
• You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.
• You want to grow with us and deliver results as an exceptional Security Technician.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Responds to all types of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis.
• Will diagnose, troubleshoot, repair and debug a substantial variety of systems for complex problems.
• Uses advanced troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
• Commissions projects as necessary.
• Identifies and resolves problems for all types of service calls including emergency calls.
• Analyzes repair requirements and provides customer with appropriate solutions.
• Completes necessary repairs and replacements as needed.
• Exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.
• May require originality and ingenuity in some situations.
• Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
• Provides technical support to end users and field labour when applicable.
• Transfers knowledge and expertise to other technicians.
• Using technical knowledge, skills and experience, acts as mentor for less experienced staff.
• May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

What You’ll Need

• Developing exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Developing technical skills and experience related to electronic security systems.
• Ability to develop basic programming skills and proven ability to troubleshoot problems and look for solutions.
• Basic mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).
• Frequent visits to jobsites are required.
• Minimal overnight travel is required.
• Valid driver’s license required.
• Good verbal, written and interpersonal communication skills.
• Basic organizational skills and the ability to handle multiple projects simultaneously.
• Good computer skills including exposure to MS Office applications (Outlook, Word, Excel).

Requirements

• Minimum of one year of previous, relevant field experience preferred.
• Experience in the electronic and security industry preferred.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Work environment committed to safety
• Competitive salary and compensation plan
• Corporate Social Responsibility Day
• On-site parking
• And much more…

Inclusion and Diversity

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Culture first since day one. From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress. Every milestone reflects our belief that when we put people first, extraordinary things happen. What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.