Junior Quality Assurance Analyst

To display this page you need a browser with JavaScript support.

Competition Number: J0425-0633

Position Title: Junior Quality Assurance Analyst

Position Number (Final): 00508443

Employee Group: Support Staff - USW Local 2010

Job Category: Information Technology

Department or Area: IT Services

Location: Kingston, Ontario, Canada (Hybrid)

Salary: $57,357.00 - $69,938.00/Year

Grade: 07 Review Salary Information Here

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: April 23, 2025

Closing Date: May 11, 2025

COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

Join the dynamic and diverse team at IT Services as a Junior Quality Assurance Analyst, reporting to the Enterprise CRM Manager within the Strategy and Partnerships Directorate.

In this fast-paced environment, you will have the opportunity to collaborate closely across several departments and contribute to critical projects that enhance our technology services. You will play a key role in ensuring that our products meet the highest quality standards through meticulous testing and analysis, helping to identify and resolve issues before deployment.

This position will provide you with valuable hands-on experience in testing methodologies and tools, enabling you to grow your expertise in quality assurance. This position develops, maintains and executes application scripts. This position analyzes test results, identifies trends and provides actionable insights to improve product quality. This position collaborates with cross-functional teams to understand product requirements. This position also works closely with developers to troubleshoot and resolve deficiencies, and communicates effectively with team members and stakeholders regarding progress, issues, and results.

If you're driven by a passion for quality assurance and looking to make a meaningful impact within a supportive team, this opportunity is perfect for you!

Job Description

What you will do

• Develops, maintains and executes application scripts.
• Designs and implements frameworks to improve efficiency and coverage.
• Collaborates with cross-functional teams to understand product requirements.
• Analyzes results, identifies trends and provides actionable insights to improve product quality.
• Stays updated with the latest industry trends, tools, and best practices.
• Participates in code reviews and provides feedback.
• Works closely with developers to troubleshoot and resolve deficiencies.
• Communicates effectively with team members and stakeholders regarding progress, issues, and results.
• Performs manual testing when automation is not feasible.
• Creates detailed, comprehensive and well-structured test plans and test cases.
• Translates product requirements into test scenarios.
• Identifies, records and thoroughly documents defects.
• Integrates automated tests into CI/CD pipelines.
• Other duties as required in support of the department and/or unit.

Required Education

• Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent in computer science preferred. In addition, requires trade certification, qualification, or ongoing learning to remain ahead of changes in technology or emerging fields.

Required Experience

• More than 2 years and up to and including 3 years of experience.
• Familiarity with software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations considered an asset.
• Experience in automation testing tools such as Selenium, Cypress or similar frameworks is considered an asset.
• Consideration may be given to an equivalent combination of education and experience.

Job Knowledge And Requirements

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
• Provide consultation and advice on non-straightforward and/or complex issues.
• Interaction with others typically requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the needs of the intended audience.
• Build relationships, trust and credibility.
• Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
• Participate in project team meetings and develop individual project plans.
• Lead procedural or technological change within a unit.
• Identify new problems and seek information and input to fully understand the cause of problems.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Draw logical conclusions and provides opinions and recommendations.
• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.