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Arrow Workforce Solutions provided pay range
This range is provided by Arrow Workforce Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$30.00/hr - CA$35.00/hr
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Team Lead & HR Recruitment Partner @ Arrow Workforce Solutions | I Write Newsletters @ The Job Market Secrets | Coaching & Training Development |…
Tenure - Full Time, 6 months contract
Title - Community Manager
Location - Toronto, ON
Pay Range - $30 - $35/hr.
What you'll be doing:
- Manage, co-ordinate and supervise the work of the administration and leasing staff on site: including training, scheduling, monitoring job performance, disciplinary action, probationary and annual reviews along with the Property Manager.
- Conduct regular building, ground and suite inspections and follow up with any action required.
- Provide guidance to housekeeping and maintenance throughout the property:
- Establish and monitor maintenance schedules for on-site maintenance staff
- Assist with the training and monitoring of maintenance staff to ensure quality work
- Co-ordinate and supervise routine and preventive maintenance programs required for the building as performed by outside contractors
- Liaise with contractors and other suppliers and obtain quotes for work required.
- Ensure that the performance of all contractors (work and customer service) meet Concert’s standards.
- Oversee and assist with the ongoing leasing of vacant suites:
- Processing of suite rental applications
- Completion and approval of credit checks and other reference checks
- Review and administer tenancy agreements
- Prepare rent increase notifications.
- Oversee the collection of rent and other income as due from residents and carry out the associated prescribed banking procedures in a timely manner.
- Issue late payment notices, eviction notices and other necessary collection procedures.
- Provide positive customer relations with the residents, dealing promptly and professionally with resident concerns.
- Deal with resident tenancy violations.
- Attend Landlord and Tenant Board Tribunal hearings as required.
- Order goods and services as required and approve invoices for payment.
- Ensure on site records and files are up-to-date and in good order.
- Administer and participate in the fire and life safety operations and procedures required at the property.
- Participate in the preparation and implementation of marketing plans and advertising programs for the property.
- Provide appropriate input for preparation of the annual operating budget and monthly reports.
- Assist with training staff in leasing techniques, customer relations and administrative duties.
- Review rental rolls and ensure information provided to head office accounting department is accurate and timely.
- Liaise with head office accounts payable property accountants and payroll administrator to ensure records are complete, up-to-date and on time.
- Ensure all community and building information is current and co-ordinate changes with head office.
- Conduct frequent market surveys, keep building and community information current and provide input with market rental rate changes
- Review leasing, administration and inspection forms and provide input on changes.
- Provide information for the resident newsletters.
Required knowledge and skills:
- Knowledge of all governing legislation such as Residential Tenancy Act; Personal Information Protection Act (PIPEDA), Building Code, Fire Code and Occupational Health and Safety.
- Knowledge of building systems, HVAC operation and general building maintenance.
- Excellent oral and written communication skills.
- Leasing and marketing experience.
- Good working knowledge of Microsoft Office (Excel, Word, Outlook), Yardi Voyager and Yardi RentCafe.
- Leadership and coaching.
- Ability to handle multiple tasks and meet deadlines under time constraints.
- Preference will be given to candidates with previous building management experience managing community operations and staff.
- Valid G Drivers Licence required.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Administrative and ManagementIndustries
Housing and Community Development
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