Junior Property Administrator

Centurion Associates Inc; Ottawa; On-site; CAD 50,000 - 55,000; Full time

Job summary

Centurion Asset Management Inc. seeks a Junior Property Administrator for a Centurion Property Associates managed community in Ottawa. You will support daily operations, leasing, and resident relations, ensuring rent readiness and timely processing of documents.

Reporting to the Senior Property Manager, you will handle vendor coordination, maintain records, and provide excellent customer service while upholding Centurion’s values and standards.

Qualifications

• Minimum Grade 12 education; some post-secondary education preferred.
• Experience in Property Management considered an asset.
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with the ability to prioritize and multitask.
• Able to work independently and in a team environment.
• Deadline-oriented; able to meet tight timelines.
• Detail-oriented; use facts and sound reasoning.
• Forward thinking with ability to develop creative solutions.
• Strong command of MS Office (Word, Excel, PowerPoint, Outlook).
• Experience with Yardi property management systems is an asset.

Responsibilities

• Develop positive relationships with coworkers, vendors and residents; resolve concerns promptly.
• Handle resident inquiries, feedback and complaints to maintain high satisfaction.
• Manage properties in line with corporate standards and budgets; inspect move-ins/outs.
• Prepare written correspondence and maintain records; assist with purchase orders.
• Coordinate with vendors, enable access to buildings and maintain inventories and logs.
• Market, show and rent apartments; process applications and deposits.
• Perform landlord reference and credit checks; communicate decisions to applicants.
• Maintain an orderly office and handle clerical duties including mail and documents.

Skills

Interpersonal skills

Oral communication

Organizational skills

Multitasking

Teamwork

Deadline-oriented

Discretion

Education

Grade 12 or equivalent

Post-secondary education preferred

Tools

MS Office

Yardi property management

Job description

Job Openings

Junior Property Administrator

Multi-Family - Operations - Ottawa, Ontario

Department: Multi-Family - Operations

Employment Type: Full-Time

Compensation

$50,000-$55,000

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

• Competitive Total Rewards Packages
• Comprehensive Benefits Plan including Medical, Dental, and Vision Care
• Flexible Work Week Schedules
• Vacation Policy based on Length of Service
• Summer and Holiday Hours Programs
• Centurion Learning Academy
• Opportunities for Growth
• Education Reimbursement Policy
• Mentoring Program
• Employee Referral Program
• Ergonomic Workstations Equipped with Standing Desks
• Discounted Gym Membership
• Company-wide Internal Communication Platforms
• Employee Volunteer Opportunities
• Quarterly Townhall Meetings and Social Gatherings
• Employee Innovation Program
• Corporate Discount Card.

Overview

Reporting to the Senior Property Manager, the Junior Property Administrator is responsible for the professional management, administration and leasing of a Centurion Property Associates Inc. (“Centurion”) managed apartment community.

The Junior Property Administrator is accountable for the management of all related resources, contracts, tools and supplies to ensure Centurion Property Associates real property assets are effectively and efficiently maintained to established standards and within established budgets.

Responsibilities

• Develop and foster positive relationships with co-workers, Vendors and Residents. Ensure proactive timely resolution of all co-worker, Vendor or Resident concerns.
• Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community.
• Operate properties consistent with the expectations of Centurion’s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to at all times. Respond to Resident questions, concerns, or complaints in a timely and compassionate manner. Inspect vacant suites to ensure rent readiness and complete move-in/move-out inspections when applicable. Ensure the Resident Manager is initiating follow-up to collect outstanding rent monies. Prepare and administer all written correspondence with Residents, including building notices, maintaining accurate records of communications in the S: Drive at all times. Assist the Senior Property Manager with the preparation of work and purchase orders by attaching the quotes received from service providers, following up on maintenance orders as required. Liaise with vendors and outside service providers, allowing them access to the buildings as necessary. Maintain all building inventories and logs, including the month-end package. Market, show and rent apartments, professionally responding to telephone and “walk-in” inquiries. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord reference checks, process credit checks; complete and submit the post-lease checklist. Personally notify all applicants of the Landlord’s decision regarding their application to rent. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Retrieve packages and mail, opening, sorting, and distributing all incoming correspondence. Inform the Senior Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Complete other duties and tasks as assigned by the Senior Property Manager.

Requirements

• Minimum Grade 12 education, some relevant post-secondary education preferred;
• Experience in Property Management considered an asset.
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for an existing job vacancy.

Location: Ottawa, Ontario

Department: Multi-Family - Operations

Employment Type: Full-Time

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