Junior Project Manager

Cynet Systems Inc; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Cynet Systems Inc is seeking an experienced Project Manager in Toronto to lead CRM projects, including defining scope, managing timelines, and coordinating teams. The ideal candidate will have 4-5 years of relevant experience, strong knowledge of Microsoft Dynamics 365, and preferred project management certifications.

Qualifications

• 4-5 years of project management experience with CRM/D365 implementations.
• PMP, PRINCE2, or Agile certification preferred.
• Strong knowledge of Microsoft Dynamics 365 CRM modules.

Responsibilities

• Define project scope, goals, and deliverables aligned with business objectives.
• Lead cross-functional teams and manage stakeholder expectations.
• Oversee vendor coordination for CRM implementation.

Skills

Communication

Leadership

Stakeholder Management

Project Management

Risk Management

Education

Bachelor’s degree in Business, Information Technology, or related field

MBA preferred

Tools

Microsoft Project

Azure DevOps

Office 365

Microsoft Dynamics 365

Job description

Job Description:

Responsibilities:

• Define project scope, goals, and deliverables aligned with business objectives.
• Develop detailed project plans, schedules, and budgets.
• Lead cross-functional teams including business analysts, developers, testers, and change managers.
• Manage stakeholder expectations and ensure effective communication across all levels.
• Oversee vendor and partner coordination for CRM implementation.
• Monitor project progress and adjust plans as needed to meet deadlines and budget.
• Identify, assess, and mitigate project risks and issues.
• Ensure quality assurance and compliance with internal and external standards.
• Drive user adoption and change management initiatives.
• Conduct post-implementation reviews and ensure knowledge transfer.

Required Qualifications:

• Bachelor’s degree in Business, Information Technology, or related field (MBA preferred).
• 4-5 years of project management experience, with at least 3 full-cycle CRM/D365 implementations.
• PMP, PRINCE2, or Agile certification preferred.
• Strong knowledge of Microsoft Dynamics 365 CRM modules (Sales, Customer Service, Marketing).
• Experience with data migration, system integration, and release management.
• Excellent communication, leadership, and stakeholder management skills.
• Proficiency in Microsoft Project, Azure DevOps, and Office 365 tools.

Preferred Skills:

• Experience in regulated industries (e.g., finance, healthcare).
• Familiarity with Power Platform (Power BI, Power Automate).
• Understanding of GDPR and data privacy regulations.