Junior IT Support - Hull

Oscar Associates (UK) Limited; Toronto; On-site; CAD 37,000 - 48,000; Full time

Job summary

A recruitment agency is seeking a Junior IT Support Specialist in Toronto. You will be the first point of contact for technical issues, providing support for hardware, software, and critical business applications. Responsibilities include troubleshooting, maintaining records, and assisting with onboarding new staff. Salary ranges from £20,000 to £25,000.

Qualifications

• Experience in providing first and second-line technical support.
• Skills in installing, configuring, and maintaining hardware and software.
• Ability to troubleshoot issues related to printers and networking.

Responsibilities

• Provide technical support for end users.
• Maintain records of issues and solutions.
• Assist with onboarding new staff.

Skills

Technical support

Troubleshooting

Networking

Office applications

Tools

Office software

Networking tools

Job description

Junior IT Support - Hull

We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly in the office and remotely. You will be the first point of contact for day-to-day technical issues, troubleshooting, and providing guidance to help our team stay productive.

Responsibilities

• Provide first and second-line technical support for end users
• Working as part of the IT team, based in the Hull office
• Install, configure, and maintain hardware and software.
• Troubleshoot and resolve issues related to networking, printers, and peripheral devices.
• Support users with Office, email, and other core business applications.
• Maintain accurate records of issues, solutions, and asset inventory.
• Ensure systems are updated and compliant with security protocols.
• Assist with onboarding new staff, including setting up accounts and devices.

Salary £20-25K

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.