Junior-Intermediate Information Developer

General Dynamics UK; Ottawa; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading technology solutions company in Ottawa is seeking a Junior-Intermediate Information Developer to create and maintain high-quality user documentation. The ideal candidate has a Bachelor's degree and 2+ years of technical writing experience. Responsibilities include developing manuals, collaborating with teams, and ensuring document accuracy. This position offers a flexible work environment and opportunities for professional development.

Benefits

Flexible Work Environment

Professional Development

Comprehensive health and dental benefits

Qualifications

• 2+ years of experience as a Technical Writer or Information Developer.
• Ability to synthesize complex technical data into clear end-user publications.
• Excellent writing, editing, and proofreading skills.

Responsibilities

• Develop technical publications such as user guides and manuals.
• Write, edit, and proofread technical documents.
• Review and validate content for accuracy and completeness.

Skills

Technical writing

Editing

Proofreading

Research skills

Team collaboration

Education

Bachelor's Degree in English or related field

Tools

DOORs

MadCap Flare

Adobe FrameMaker

GitLab

Job description

Company Description

At General Dynamics Mission Systems–Canada, we are dedicated to cultivating careers and solving critical problems with innovative engineering technology solutions. Join a community where your unique perspective drives innovation.

Why Join Us?

• Flexible Work Environment: On-site and hybrid positions with options like compressed work weeks, flexible start times, and shutdown periods.
• Professional Development: Resources and support for your growth, including progress reviews, educational assistance, certifications, and training.
• Total Rewards: Comprehensive health and dental benefits, early pension plan access, and perks recognizing your contributions.

Job Description

We seek a Junior-Intermediate Information Developer passionate about technical writing to join our Integrated Logistics Support team. You will research, create, and maintain high-quality user documentation and technical content for our products and services. Responsibilities include:

1. Develop technical publications such as user guides, manuals, and online help according to design and requirements.
2. Write, edit, and proofread technical documents.
3. Review and validate content for accuracy and completeness.
4. Collaborate with cross-functional teams and customers.
5. Translate requirements into actionable tasks using various tools.
6. Perform additional tasks as assigned.

Qualifications

• Bachelor's Degree in English, Communications, Technical/Professional Writing, or related field (or equivalent experience).
• 2+ years of experience as a Technical Writer or Information Developer.
• Ability to synthesize complex technical data into clear end-user publications.
• Ability to meet deadlines and produce high-quality work.
• Strong understanding of technical writing principles.
• Excellent writing, editing, and proofreading skills.
• Proficiency with requirement management tools like DOORs.
• Effective team collaboration skills.

Preferred additional experience includes:

• Familiarity with documentation tools like MadCap Flare, Arbortext Editor, Adobe FrameMaker.
• Experience with CMS and version control systems such as GitLab.
• Knowledge of XML, XSL, or other markup languages.

Applicants must meet security requirements, including Canadian Controlled Goods registration and the ability to obtain a security clearance. Must be eligible to work in Canada.

Additional Information

We foster a culture of belonging, encouraging diverse opinions and lived experiences. If you need accommodations during the application process, contact Human Resources.