Junior Hardware Technician

LevelUP HCS; Montreal (administrative region); On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Industry leading benefits package

Focused on employee well-being

Community initiatives and volunteer program

Job summary

A global hardware services company in Montreal is seeking a Jr. Hardware Technician to provide hardware provisioning and testing services. Responsibilities include conducting quality control tests, maintaining documentation, and managing relationships with vendors. The ideal candidate should have a diploma in a technical field, extensive hardware experience, and strong problem-solving skills. This role offers a supportive work environment focused on continuous learning and employee well-being.

Qualifications

• Diploma of College Studies in Technical programs like Computer Technology, Electrical Technology or related field.
• Extensive experience with hardware solutions involving computer and networking technology.
• Ability to work under pressure and independently with minimal supervision.

Responsibilities

• Conduct QC tests according to GHS QC procedures and manage requests.
• Keep QC procedures up to date with hardware improvements.
• Analyze field returned hardware for defects and document issues in Wrike.

Skills

Extensive experience with hardware solutions

Excellent communication skills

Analytical capabilities

Ability to work independently

Strong organizational skills

Education

Diploma of College Studies in Technical programs

Tools

Electrical measuring instruments

Job description

The Jr. Hardware Technician, Global Hardware Services provides hardware provisioning and testing services, lab management and safety services, test setup design and implementation services, test setup maintenance and troubleshooting support to NX.

Responsibilities

• Ensure that all QC tests are conducted according to approved GHS QC procedures and that all QC requests are delivered on, or before the requested stakeholder due date.
• Keep all GHS QC procedures up to date to reflect the latest hardware technical improvements.
• Aim for continuous improvement of our hardware provisioning and testing services.
• Ensure that all field returned hardware is promptly and properly analyzed according to approved GHS RCA procedures and with all defects and issues properly documented in Wrike.
• Ensure that all field returned hardware is promptly and properly returned to the manufacturer following the RCA process, as per approved GHS RMA procedures and provide continuous updates via Wrike.
• Communicate with external vendors and suppliers as per the approved RCA and RMA GHS procedures.
• Assist in the development, implementation, and maintenance of a team services portfolio that details the services Global Hardware Services can provide to all NX stakeholders but also other teams.
• Assist in the development, implementation, and maintenance of our team space in Wrike and SharePoint.
• Enforce and execute safety and organizational policies for the different NX labs as defined by the GHS manager.
• Communicate with NX stakeholders for implementation and maintenance of test setups.
• Assist in the implementation and maintenance of the software tools and processes used to capture test setup details and test results data.
• Assist in the implementation and maintenance of the software tools and processes used for inventory management.

Qualifications & Skills

• Diploma of College Studies in Technical programs like Computer Technology, Electrical Technology or related field.
• Extensive experience with hardware solutions involving computer and networking technology.
• Understanding of Radio Frequency theory and wireless technology is an asset.
• Pragmatic mindset to succeed in an often changing and dynamic environment.
• Ability to work under pressure.
• Ability to work independently with minimal supervision.
• Excellent communication, interpersonal, and problem‑solving skills.
• Strong work ethic and good attitude.
• Strong organizational and time‑management skills.
• International experience and ability to work productively with diverse cultures.
• Analytical capabilities to breakdown complex hardware problems, projects, or tasks into executable and measurable steps to deliver predictable results.
• Theoretical knowledge and technical skills in the implementation and testing of hardware solutions.
• Solid hands‑on experience with electrical measuring instruments.
• Solid hands‑on experience for manual work involving tool.

What We Montreal has to offer you

• Recognized as one of Canada’s Best Employers for the past 8 years.
• Committed to continuous learning & development.
• Industry leading benefits package and perks.
• Focused on employee well‑being and work‑life balance.
• Community initiatives, volunteer program and opportunities for giving back.