Junior Dispatcher - Gore Bay On

Manitoulin Group of Companies; Gore Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their fast-paced team. In this dynamic role, you will be the first point of contact for drivers, managing their requirements and ensuring seamless communication. Your attention to detail and ability to prioritize tasks will be essential as you handle bookings, billing, and customer inquiries. With a commitment to innovation and safety, this company offers a supportive environment where you can grow and advance in your career. If you're ready to take on challenges and contribute to a reliable logistics operation, this opportunity is perfect for you.

Benefits

Competitive Wages

Comprehensive Benefits Program

Profit Sharing Opportunities

Opportunities for Growth and Advancement

Qualifications

• Must be detail-oriented and able to prioritize multiple tasks.
• Some understanding of Dangerous Goods laws is an asset.

Responsibilities

• Answer phones and handle driver requirements efficiently.
• Book hotel rooms for drivers and manage shipment billing.

Skills

Computer Literacy

Mathematical Skills

Detail-oriented

Ability to Work Under Pressure

Customer Service Skills

Tools

AS400

Google Spreadsheets

Job description

Company Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

• Consistently answering the phone and dealing with driver requirements - hook up information, departure times, delay information and other concerns as required.
• Must be able to work shift work and in a fast-paced environment.
• Required to book hotel rooms for drivers and issue POs for the room.
• Bill shipments in the system as well as know when to manifest them or strip them from a trailer's manifest in the AS400.
• Work with multiple shared spreadsheets in Google and keep all data current.
• Track shipments for customers calling in after hours when Customer Service is closed.
• Many other duties as advised or required.

Qualifications

• Must be computer literate and mathematically inclined.
• Must be detail-oriented and able to prioritize multiple tasks at any given time.
• Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, terminal personnel, as well as internal and external customers.
• Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
• An understanding of the Manitoulin network and the equipment we operate would be an asset.
• Training will be provided as required.

Additional Information

• Starting at $20.00 / Hour
• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Opportunities for growth and advancement