Junior Desktop and System Support Technician

Linamar Corporation; Guelph; On-site; CAD 45,000 - 60,000; Full time

Job summary

Linamar Corporation is seeking a Junior Desktop and System Support Technician to ensure system integrity and assist with office desktop support. This entry-level position involves troubleshooting, software installations, and maintaining hardware inventories in a vibrant working environment. Ideal for candidates with a background in Computer Science, this role offers competitive compensation and benefits.

Benefits

Competitive Compensation

Employee Benefits package includes Drug, Dental & Vision

Opportunities for career advancement

Discounts for local vendors and events

Qualifications

• Ability to evaluate IT needs and user software requirements.
• Knowledge of Windows OS and networking troubleshooting.
• Current MCP considered an asset.

Responsibilities

• Perform workstation and server administration setups.
• Troubleshoot desktop problems effectively.
• Maintain software and hardware inventories.

Skills

Troubleshooting

Windows Desktop OS

Networking basics

Data Communications

Education

Post-Secondary Education in Computer Science

Tools

Microsoft Office

Dell Desktop and Notebook hardware

Job description

Junior Desktop and System Support Technician

Join to apply for the Junior Desktop and System Support Technician role at Linamar Corporation

Junior Desktop and System Support Technician

Join to apply for the Junior Desktop and System Support Technician role at Linamar Corporation

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Job Description

Desktop and System Support Technician, Junior

Job Summary

The Desktop and System Support Technician, Junior position will be responsible for maintaining the integrity of the operating system server environment and installing system software upgrades including planning and scheduling, testing and coordination. Primarily accountable for performing workstation and server administration set up while coordinating disk space planning and management. In addition, maintain growth statistics, space forecasts, tape libraries, software and hardware inventories. Perform data backups and recoveries and maintain tape libraries, and software and hardware inventories.

Job Description

Desktop and System Support Technician, Junior

Job Summary

The Desktop and System Support Technician, Junior position will be responsible for maintaining the integrity of the operating system server environment and installing system software upgrades including planning and scheduling, testing and coordination. Primarily accountable for performing workstation and server administration set up while coordinating disk space planning and management. In addition, maintain growth statistics, space forecasts, tape libraries, software and hardware inventories. Perform data backups and recoveries and maintain tape libraries, and software and hardware inventories.

Responsibility

• Complete assignments from the Service Desk efficiently and effectively within assigned priority to meet SLA.
• Troubleshoot and solve office desktop problems.
• Act as the “face of IT” at designated facility and route issues.
• Prepare regular and special reports and analyze within prescribed guidelines.
• Contact customers, suppliers, or organization employees outside the immediate work area to exchange information.
• Inform Corporate IT management of any issues concerning requests to perform tasks outside of this job description.
• Purchase software and hardware for designated facility according to standards and IT purchasing procedures.
• Ensure licensed software is used in facility and the information is maintained in the licensing database.
• Setup and install all network attached equipment at facility.
• Maintain software and hardware on desktops at facility including Office Automation software, Anti-Virus, PC management software as per Desktop Setup Checklist.
• Support unique systems such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, door controllers, buzzers, and other software or hardware.
• Administer local phone system (including paging, voice mail, moves-adds-changes).
• Prepare, monitor and adjust work schedules and evaluate data on user support services provided.
• Ability to evaluate information technology needs and users' software needs.
• Reliable transportation is required for this role, as it involves travel between facilities.
• Hours of work may include evenings or weekends.
  
  

Academic/Educational Requirements

• Post-Secondary Education in Computer Science is preferred.
  
  

Required Skills/Experience

• Current MCP considered an asset.
• ITIL and ITSM knowledge is preferred.
• Knowledge of Windows Desktop OS, Microsoft Office, Dell Desktop and Notebook hardware and Networking basics.
• Working knowledge of data communications troubleshooting.
• Ability to read and understand equipment, policy and procedure manuals.
  
  

What Linamar Has To Offer

• Competitive Compensation
• Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
• Opportunities for career advancement.
• Sustainability Counsel
• Community based outreach supporting both local and global initiatives and charities.
• Discounts for local vendors and events, including auto supplier discounts.
  
  

About Us

Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries & markets. From the entrepreneurial seeds planted by our dynamic founder to the support provided along the way, all Linamar employees are poised for success in this fast-paced and rapidly growing environment. With access to the tools, you need to succeed, you will make an impact along with other motivated and engaged people.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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