Junior Business Development Representative

Fox Refrigeration & HVAC; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A trusted HVAC and refrigeration company in Hamilton is seeking a Junior Business Development Representative. This entry-level role involves making calls to generate leads and schedule appointments, ideal for those starting a sales career. Strong communication skills and willingness to learn about HVAC services are essential. The company offers competitive pay and opportunities for growth.

Benefits

Competitive pay (base salary plus commission)

Supportive team

Opportunities to learn and grow

Clear pathway to advanced sales roles

Qualifications

• Previous customer service or sales experience is an asset.
• Willingness to learn about HVAC services and solutions.
• Demonstrated professionalism with the ability to maintain confidentiality.

Responsibilities

• Make outbound cold and warm calls to residential and commercial prospects.
• Use the CRM software to track leads, outreach, and appointments.
• Schedule qualified service or estimate appointments using internal tools.

Skills

Communication skills

Customer service

Problem-solving

Organized

CRM software usage

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Job Description

Job Description

At Fox Refrigeration & HVAC, we’ve proudly served Hamilton, Ontario, and the surrounding region since 1938. What started as a small family business has grown into a trusted, multi-generational company known for dependable, high-quality HVAC and refrigeration services across residential, commercial, and industrial markets. As we continue to grow, we’re seeking a motivated Junior Business Development Representative (Junior BDR) to help generate leads and schedule service appointments. This role is ideal for someone looking to start a sales career with strong training and future growth potential. To start, you will not be responsible for quoting, pricing, or creating the scope of work or for conducting technical evaluations or on-site assessments (unless shadowing). Why Work With Us?

• Supportive team, focused on investing in our people
• Enjoy opportunities to learn and grow
• Competitive pay (base salary plus commission)
• Be part of a company that values both its customers and its employees
• Clear pathway to more advanced sales roles
• Exposure to a stable, essential industry (HVAC & refrigeration)
• Opportunity to learn valuable CRM, outreach, and communication skills What You’ll Be Doing :
• Make outbound cold and warm calls to residential and commercial prospects.
• Use the CRM software to track leads, outreach, and appointments.
• Follow pre-approved call and email scripts to improve lead conversion.
• Schedule qualified service or estimate appointments using internal tools.
• Qualify leads based on service needs, budget awareness, and decision-maker availability.
• Conduct follow-ups on open estimates and pending jobs.
• Keep detailed notes and records in the CRM.
• Share feedback with the sales team on objections or prospect concerns. What We’re Looking For :
• High School Diploma or equivalent.
• Previous customer service or sales experience is an asset.
• Willingness to learn about HVAC services and solutions.
• Demonstrated professionalism with the ability to maintain confidentiality.
• Comfortable using a CRM or willing to learn.
• Well-spoken, polished, and confident in professional settings.
• Strong communication skills, both written and verbal.
• Positive, problem-solving mindset with a customer-first attitude.
• Self-motivated, goal-oriented, and organized. We appreciate all who express interest; however, only those selected for an interview will be contacted. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we will provide accommodations to applicants with disabilities throughout the recruitment, selection, and / or assessment process. Please inform the recruiter of the nature of any accommodation(s) that you may require.