Junior Bilingual Underwriter

Manulife John Hancock; Canada; On-site; CAD 42,000 - 62,000; Full time

Job summary

Manulife John Hancock in Canada is seeking a Junior Life Underwriter to gain foundational underwriting skills under experienced mentors. You will assess risks and support cases across national accounts, MGAs, and traditional producers, with bilingual English/French support for clients outside Québec.

Develop critical thinking, medical terminology, financial concepts, and communication skills in a collaborative, compliant environment, with growth toward intermediate underwriting and ongoing

Qualifications

• Genuine interest in life insurance underwriting and eagerness to learn.
• Ability to think critically, connect information, and reason about relevance.

Responsibilities

• Assess and classify life insurance risks with guidance from experienced underwriters.
• Review medical, financial, occupational, avocational, travel, and lifestyle information.
• Identify missing or unclear information, document findings and rationale.
• Balance thorough reviews with quality, productivity, and service expectations.
• Explain requirements and underwriting decisions clearly with guidance.
• Build positive relationships with advisors and internal partners.
• Follow applicable legislation, privacy requirements, and disclosure standards.
• Participate in training and apply feedback.

Skills

Interest in underwriting

Critical thinking

Curiosity

Questioning attitude

Medical terminology

Financial concepts

Analytical skills

Attention to detail

Communication skills

Customer-service mindset

Organization

Digital tools

Education

University/college degree in a related discipline

LOMA/ALU or related courses

Tools

Microsoft Word

Excel

Underwriting systems

Job description

Build your underwriting career with Manulife's Individual Insurance team, a leading provider of insurance for Canadian families, individuals, and businesses, recognized for innovative products, service, and professional advice.

As a Junior Life Underwriter, you'll develop the knowledge and skills to assess life insurance applications with guidance from experienced underwriters. No prior underwriting signing authority is required. You'll learn how to support cases involving National Accounts, Managing General Agencies (MGAs), and Traditional Producers.

Bring your curiosity, critical-thinking skills, and enthusiasm for learning. You'll ask questions, explore information, and build sound judgment while contributing to a positive experience for customers, advisors, and internal partners.

Position Responsibilities

Learn to assess and classify life insurance risks with guidance from experienced underwriters, following Manulife's underwriting philosophy, guidelines, and standards.

Review medical, financial, occupational, avocational, travel, and lifestyle information, building your understanding of how these factors affect risk.

Use critical thinking to identify missing or unclear information, ask thoughtful questions, and document your findings and rationale for review.

Organize your case workload with support, developing the ability to balance thorough reviews with quality, productivity, and service expectations.

Develop clear, professional communication skills to explain requirements and support communication of underwriting decisions with guidance.

Build positive working relationships, follow up on your cases, and seek support when questions or service concerns arise.

Follow applicable legislation, consumer regulations, privacy requirements, and disclosure standards.

Participate actively in training, apply feedback, and share questions and ideas that support learning, teamwork, and better ways of working.

Required Qualifications

A genuine interest in life insurance underwriting and enthusiasm for building new knowledge and skills.

Critical-thinking skills: the ability to look beyond the surface, connect information, and consider why something matters.

Curiosity and a willingness to ask thoughtful questions, clarify your understanding, and seek guidance rather than make assumptions.

An eagerness to learn medical terminology, financial concepts, and the other factors involved in assessing life insurance risk.

Analytical and problem-solving skills, with attention to detail when reviewing information and identifying gaps or inconsistencies.

Openness to feedback and the ability to apply what you learn to new situations.

Clear written and verbal communication, strong listening skills, and a willingness to explain your thinking.

A customer-service mindset and the ability to build credibility and positive relationships with advisors and internal partners.

Strong organization, attention to detail, and ownership of priorities and turnaround times.

Comfort using digital tools, including Microsoft Word, Excel, and internet-based applications, and a willingness to learn underwriting systems and new business processes.

Adaptability, a collaborative approach, and a commitment to taking an active role in your learning and development.

The successful candidate will be required to communicate in English and French to support clients from various provinces outside of Québec .

Preferred Qualifications

Previous exposure to insurance, underwriting, or a related customer-service or administrative role.

Enrollment in or completion of LOMA, ALU, or other insurance-related courses.

A university or college degree in a related discipline.

Medical education, training, or experience.

Participation in industry meetings, seminars, or conferences.

Career Growth

Through training, case exposure, guidance from experienced underwriters, and regular feedback, you'll build a foundation in risk assessment, develop your judgment, and gain confidence in explaining your thinking and managing cases.

As your knowledge and confidence grow, you'll work toward greater independence and readiness for an Intermediate Life Underwriter role. Development will focus on applying what you learn, sound reasoning, case quality, clear communication, and knowing when to seek guidance. Progression will depend on demonstrated readiness and business needs, rather than time in role alone.

What Matters to You

Putting customers first by listening, engaging, and acting for their benefit.

Learning continuously and finding better ways to work.

Taking ownership and achieving results together.

Acting with integrity, doing what is right, and speaking up.

Supporting a diverse, inclusive, and respectful workplace.

When you join our team

We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the futu