Junior Application Support Analyst

eHealth Saskatchewan; Regina; On-site; CAD 38,000 - 47,000; Full time

Job summary

A provincial healthcare provider in Regina is seeking an Application Support Specialist to provide critical support for technology applications. The ideal candidate has a degree in Computer Science, with at least one year of experience in IT/Health support environments. You will ensure optimal application performance and documentation while collaborating with various departments. A commitment to problem-solving and communication is essential. The role includes a salary range of $38.454 - $46.812 and an anticipated start date in October 2025.

Qualifications

• Minimum of 1 year experience in integrated IT/Health support environment.
• Experience with HL7 and/or FHIR principles is an asset.
• Health sector-related business knowledge is considered an asset.

Responsibilities

• Provide application support to multi-user, mission critical systems.
• Monitor production integration technology systems for optimal performance.
• Document business processes and translate them into clear specifications.

Skills

Java programming concepts

Database queries

Communication

Problem Solving

Interpersonal skills

Analytical thinking

Education

Degree in Computer Science or related area

Tools

Enterprise-scale systems

Job description

About eHealth Saskatchewan

We may be biased, but eHealth Saskatchewan is the place to be right now! We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. We live our values of excellence, integrity, teamwork, courage, resilience and collaboration. Our programs range from primary care to acute care, and include laboratories, pharmaceuticals and diagnostics, Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries and vital event records.

We are a fast-paced, evolving environment where priorities shift and roles adapt to meet patient care needs through information and technology.

About The Role

Reporting to the Manager, Surgical and Tertiary Care Services, you will provide application support to multi-user, mission critical, integration technology applications. You will research and analyze issues with existing applications and/or transactions, impact of upgrades, new releases, patches, etc. on individual and integrated applications. You will monitor production integration technology systems to ensure optimal performance and identify opportunities to improve effectiveness. You must be willing to participate in the on-call 24/7 support strategy, including a rotation of support analysts to respond to Priority 1 service disruptions after hours.

The successful candidate will work in a fast-paced, dynamic environment with a primary focus on documenting business processes, gathering and refining requirements, and translating them into clear, actionable specifications. The role may involve managing or coordinating small to medium-sized projects and collaborating with customers, vendors, and leadership to support strategic roadmaps and implement solutions that enhance healthcare across the province.

Typical daily duties

• Analyzing and implementing computer application code.
• Investigating problems; determining solution options, modifying code, testing, and implementing changes.
• Providing appropriate assistance to client inquiries.
• Co-ordinating the allocation of programming resources to systems.
• Developing computer applications of moderate to high complexity.
• Supporting and maintaining existing systems.
• Collaborating with various technology departments to complete required maintenance.

What we are looking for

The knowledge and skills required for this position would be attained through the completion of a Degree in Computer Science or related area of study. An equivalent combination of education and experience may be considered. In addition to educational requirements, the successful candidate will have a minimum of 1 year of experience working within an integrated IT/Health support environment and supporting applications.

• A strong technical background, facilitation skills and training experience.
• Java programming concepts, techniques and tools.
• Database queries, concepts, theories and principles.
• Requirement analysis and solution design techniques.
• Service-level protocols, change management protocols, and version control systems.
• Experience working with integrated, enterprise-scale systems; healthcare setting preferred.
• Foundational knowledge of common Electronic Health Record systems.
• HL7 and/or FHIR principles is an asset.
• Health sector related business knowledge is considered an asset.

Competencies

• Communication: Ability to write, communicate clearly (verbal and written) and present information to technical and non-technical audiences. Includes documentation and procedures.
• Problem Solving: Ability to diagnose technical problems and provide workable solutions within a reasonable time frame; ability to handle involving or frustrated stakeholders to reach mutual understanding.
• Interpersonal: Ability to build cooperative working relationships with coworkers and clients to ensure credibility and confidence in services.
• Team/Independence: Ability to work independently and as part of a team to meet client and coworker needs and build productive relationships.
• Organizational: Ability to prioritize and organize workload to meet deadlines in a changing environment; some project management involved.
• Analytical: Ability to gather, understand and synthesize information to meet organizational needs; evaluate options on data, processes, and methodologies to make feasible recommendations.
• Technical: Ability to design new or adapt existing systems/applications within constraints and guidelines.

If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you!

Grade: SIT09

Anticipated Start Date: October 2025

Location: Regina

Employment Type: SGEU Term 9 months or more

Location(s): SK-Rgna-Regina

Salary Range: $38.454 - $46.812

Salary Supplement: included in hourly salary range (in-scope)

We are committed to workplace diversity.

Number of Openings: 1

Application Deadline: Sep 25, 2025, 11:59:00 PM