Junior Account Manager (E-commerce)

Impulso Media; Toronto; Hybrid; MXN 313,000 - 521,000; Full time

Benefits offered by this job

Fully remote workplace

Mentorship and growth path

AI-forward thinking culture

Competitive USD-based compensation

Job summary

Impulso Media is hiring a Junior Account Manager to support 2–4 Shopify DTC accounts, keeping projects on track and assets organized. You’ll coordinate across paid media, email, social, creative, production, and influencer teams to ensure timely deliverables and client satisfaction.

Your path leads into an account manager role within 12–24 months, with English fluency and a hands-on approach to learning new tools. This is a fully remote, USD-compensated position.

Qualifications

• 1–2+ years in coordination, operations, or digital marketing.
• Strong organizational skills and reliability.
• Comfort with learning new tools quickly.

Responsibilities

• Keep projects on time and assets organized across 2–4 Shopify DTC accounts.
• Schedule client meetings and draft reports after each call.
• Build client briefs with inputs for the account manager.
• Execute in Klaviyo: build email templates, configure flows, setup forms.
• Do basic Shopify updates: product uploads, copy edits, discounts.
• Track deliverables in Asana/Airtable and flag issues to the account manager.
• Coordinate handoffs between paid, email, social, creative, production, influencer teams.
• Build weekly dashboards and monthly reports with the team.

Skills

Coordination

Operations

Digital marketing

English fluency

Tools

Klaviyo

Shopify

Asana

Airtable

Slack

Google Workspace

Job description

We’re a full-service DTC e-commerce growth agency headquartered in Toronto, Canada. We help scale Shopify brands from $1M to $25M in annual revenue through paid media, email/retention, creative, social, production, and influencer. Our clients span apparel, wellness, sports, lifestyle, outdoor, and alcohol.

“Impulso” means momentum in Spanish, and that’s what we bring to every account we touch. We’ve doubled our team in the last year and are now building out our Latin America team.

The role

We’re hiring a Junior Account Manager to be the operational backbone of an account pod, supporting 2 to 4 Shopify DTC accounts day to day. You’ll keep projects moving, build in the tools, stay organized across every account, and work with every one of our teams (paid media, email/SMS, social, creative, production, and influencer) to make sure deliverables ship on time.

This is an early-career role designed to grow. Your path leads directly into an account manager seat within 12 to 24 months.

A note on English

Our team works in English, and our documentation is client-facing. Fluent, confident spoken and written English is non-negotiable. You’ll read briefs, write contact reports, and collaborate across our team in English every day.

What you’ll own

• Keeping projects on time and assets organized across 2 to 4 Shopify DTC accounts
• Scheduling client meetings, sending invites, and drafting contact reports after every call
• Compiling draft briefs with client inputs and research for your account manager
• Executing in Klaviyo: building email templates, configuring flows, setting up pop-ups and forms
• Basic Shopify updates: product uploads, copy edits, discount codes, basic theme edits
• Tracking day-to-day deliverables and deadlines in Asana and Airtable, and flagging anything off-plan (timelines, budgets, approvals) to your account manager
• Coordinating handoffs between our paid, email/SMS, social, creative, production, and influencer teams once your account manager has briefed them
• Building weekly dashboards and monthly reports with the team
• Escalating anything complex or strategic to your account manager

What you bring

• Fluent, confident English, both spoken and written.
• 1 to 2+ years of coordination, operations, or digital marketing experience
• An obsession with staying organized and shipping on time. You don’t let things fall through the cracks.
• Comfort learning new tools quickly (Klaviyo, Shopify, Asana, Airtable, Slack, Google Workspace)
• Comfortable using AI tools like Claude every day. Our team runs on Claude and other LLMs.
• Strong written and verbal communication
• Working hours aligned with Toronto: 9am to 5pm ET

Nice to have

• Previous agency, startup, or DTC e-commerce experience
• Hands-on familiarity with Klaviyo or Shopify
• Native Spanish (for collaboration with our founder and the LATAM team)

What we offer

• Competitive USD-based compensation ($1,500 - $2,500 monthly depending on experience)
• Fully remote workplace
• Direct mentorship from an account manager and exposure to every part of a growing agency
• A clear path to an account manager role within 12 to 24 months
• A culture built on momentum, ownership, and AI-forward thinking