JREFC-Junior Referral Coordinator

Lifemark; Mississauga; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading healthcare company is seeking a Junior Referral Coordinator to manage the referral process and provide administrative support. This full-time position requires strong attention to detail and excellent communication skills in a collaborative team environment, with responsibilities ranging from booking appointments to processing documents.

Benefits

Comprehensive health and dental benefits

Employee Assistance Program

30% discount at Shoppers Drug Mart

25% Employee Stock Purchase Plan

Paid vacation and wellness days

$1500 annual continuing education allowance

Goodlife Fitness Corporate Discount

Ongoing internal training and development

Diverse and inclusive workplace

Qualifications

• Minimum 1 year of relevant experience is required.
• Ability to type at least 45 WPM.
• Excellent communication skills are necessary.

Responsibilities

• Manage incoming referral folders and coordinate referrals.
• Book appointments and process addendum requests.
• Set up transportation and interpreters for assessments.

Skills

Communication

Multi-tasking

Attention to detail

Education

Medical Office Assistant Certificate

Office Administration Diploma

Tools

Microsoft Office Suite

SmartSimple

Job description

AssessMed Mississauga- Junior Referral Coordinator

Location:

AssessMed Mississauga

5945 Airport Rd #335, Mississauga, ON L4V 1W1

Status:

Permanent

Full-time,In-person

About AssessMed

For over 30 years AssessMed has been completing independent, unbiased, evidence-based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

Role Description:

The Junior referral Coordinator plays an integral role in the smooth and efficient management of the referral process, providing essential administrative and logistical support to the referral coordination team. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to delivering high-quality support within a collaborative team setting.

Main Responsibilities:

• Book telephone calls and set up conferences and services in SS accordingly, follow up and update the TC services once completed
• Process Addendum requests
• Manage incoming referral folder for the RC team
• Complete conflict checks on all incoming referrals and create medical legal cases/services in SmartSimple for the RC Team
• Set up transportation and interpreters for upcoming assessments
• Other Administrative tasks as required

Qualifications

• A Medical Office Assistant Certificate or Office Administration Diploma and a minimum of 1 year of relevant experience.
• A minimum of 45 WPM typing speed
• Median skill level in Microsoft Office Suite (Word, Excel, Outlook, Teams,Sharepoint)
• Ability to multi task in a very busy environment
• Approachable, Friendly, Solution Oriented
• Prior experience using Smart Simple will be considered an asset
• Enjoys working in a collaborative team environment
• Excellent communication skills (written and verbal)
• Shows initiative and exhibits excellent judgement
• Demonstrated ability to work with a high level of autonomy

Why choose AssessMed?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!