JPC -1460 - Technical Writer

ITS Global; Ontario; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company seeks a Technical Writer in Ontario to enhance documentation standards across digital systems. The successful candidate will create comprehensive documentation and work with cross-functional teams to meet various project needs. This role demands strong technical writing skills, excellent communication abilities, and experience with various publishing technologies.

Qualifications

• Experience with Microsoft Office Suite and publishing technologies essential.
• Strong ability to gather and present information clearly.
• More than 5 years of technical writing experience required.

Responsibilities

• Prepare and maintain documentation for programming and systems.
• Update existing documentation for new processes and enhancements.
• Work on multiple projects while consistently meeting deadlines.

Skills

Technical Writing

Communication

Project Management

Interpersonal Skills

Listening Skills

Education

5+ years of technical writing experience

Tools

Microsoft Office Suite

Diagram Tools

Job description

Our client is seeking a Technical writer to aid in the documentation and standardization of multiple digital systems. This unique role will help guide technical documentation across the department by building reusable and global standards that will affect every brand.

What you will do...

• Prepare and maintain documentation pertaining to programming, systems operation / functionality, create data dictionary and end-user documentation
• Proficient at gathering informational needs of Business / Project team / subject matter experts and capturing them in concise and accurate format
• Provide new documentation and update existing documentation for new processes, procedures, and enhancements to produce deliverables in print, PDF, and Online formats
• Ability to be cohesive, succinct, and clear in both their verbal and written communication
• Work on multiple projects concurrently
• Consistently meet deadlines
• Demonstrate excellent cross-functional skills such as working with members of the Project Team including Subject Matter Experts, Business Analysts, Developers, and Testers

What you will bring...

Experience and Education Preferred :

• More than 5 years of technical writing experience
• Solid knowledge of Microsoft Office Suite of products
• Proficient with the online and printed publishing technologies
• Proficient with diagram tools
• Demonstrated ability to learn new tools and technologies
• Understands moderate to complex systems and produces concise, well thought out the user information
• Effective presentation and interpersonal skills with clear, excellent written and verbal communication skills
• Excellent listening skills with a strong ability to understand the business needs of clients