JPC -1460 - Technical Writer

ITS Global; Ontario; On-site; CAD 65,000 - 85,000; Full time

Job summary

Une entreprise dynamique recherche un rédacteur technique pour améliorer la documentation et standardiser les systèmes numériques. Dans ce rôle, vous serez responsable de la création de documents clairs et efficaces qui guideront les pratiques de documentation dans toute l'organisation, tout en collaborant étroitement avec des experts en la matière et d'autres parties prenantes.

Qualifications

• Plus de 5 ans d'expérience en rédaction technique.
• Connaissance solide des technologies de publication en ligne et imprimées.
• Capacité à apprendre de nouveaux outils et technologies.

Responsibilities

• Préparer et maintenir la documentation technique pour divers systèmes.
• Mettre à jour la documentation existante pour les nouveaux processus.
• Travailler sur plusieurs projets en même temps.

Skills

Communication écrite

Communication verbale

Présentation

Pensée critique

Education

Diplôme en rédaction technique ou domaine connexe

Tools

Microsoft Office Suite

Outils de diagramme

Job description

Our client is seeking a Technical writer to aid in the documentation and standardization of multiple digital systems. This unique role will help guide technical documentation across the department by building reusable and global standards that will affect every brand.

What you will do...

• Prepare and maintain documentation pertaining to programming, systems operation / functionality, create data dictionary and end-user documentation
• Proficient at gathering informational needs of Business / Project team / subject matter experts and capturing them in concise and accurate format
• Provide new documentation and update existing documentation for new processes, procedures, and enhancements to produce deliverables in print, PDF, and Online formats
• Ability to be cohesive, succinct, and clear in both their verbal and written communication
• Work on multiple projects concurrently
• Consistently meet deadlines
• Demonstrate excellent cross-functional skills such as working with members of the Project Team including Subject Matter Experts, Business Analysts, Developers, and Testers

What you will bring...

Experience and Education Preferred :

• More than 5 years of technical writing experience
• Solid knowledge of Microsoft Office Suite of products
• Proficient with the online and printed publishing technologies
• Proficient with diagram tools
• Demonstrated ability to learn new tools and technologies
• Understands moderate to complex systems and produces concise, well thought out the user information
• Effective presentation and interpersonal skills with clear, excellent written and verbal communication skills
• Excellent listening skills with a strong ability to understand the business needs of clients