Jordan’s Principle Service Navigator

Wiikwemkoong Unceded Territory; Northeastern Ontario; Remote; CAD 75,000 - 92,000; Full time

Job summary

Wiikwemkoong Unceded Territory's Child and Family Services seeks Jordan’s Principle Service Navigators to oversee and advocate for children’s access to services, manage claims, coordinate referrals, and ensure culturally appropriate support aligned with Anishnaabe values. The role reports to the Jordan’s Principle Program Supervisor.

The position requires a Bachelor of Social Work or related diploma with two years’ experience in child welfare, strong communication and IT skills, and

Qualifications

• Bachelor of Social Work or related field required; 2 years' direct experience in child welfare or social services preferred.
• Knowledge of local programs and Jordan’s Principle policies.
• Excellent communication and interpersonal skills.
• Proficiency with office systems and computer skills.
• Ability to understand and speak Anishnaabemowin is a definite asset.

Responsibilities

• Oversee daily management and administration of claims for community members.
• Apply for Jordan’s Principle funding on behalf of children and families.
• Coordinate referrals and assessments with professionals.
• Advocate for timely and appropriate services.
• Empower families to participate in decision-making.
• Communicate with Jordan’s Principle representatives about eligibility and changes.
• Advocate for the needs and rights of children and youth within the community.
• Maintain records of interactions, casenotes, case plans and progress.
• Ensure confidentiality and safekeeping of all program documents.

Skills

Communication skills

Interpersonal skills

Conflict resolution

Problem-solving

Office IT skills

Anishnaabemowin language

Education

Bachelor of Social Work

Post-Secondary Diploma in Social Services

Tools

Microsoft Office

Job description

Nakiiwin Azheyaaksin

Employment Opportunity

Jordan’s Principle Service Navigator

Wiikwemkoong Child and Family Services is seeking qualified individuals to fill the positions of Jordan’s Principle Service Navigators. Wiikwemkoong Unceded Territory (WUT) Child and Family Services oversees and advocates for child and family matters by following the principals and ethics of Wiikwemkoong’s Gchi Naaknigewin, Wiikwemkoong’s Children’s Bill of Rights and Wiikwemkoong Community Standards. This will ensure the services are culturally appropriate to support the community’s children and families in alignment with Anishnaabe values and practices. The Jordan’s Principle Service Navigators will report to the Jordan’s Principle Program Supervisor.

RESPONSIBILITIES

• Responsible to oversee and monitor the daily management and administration of individual and group claims for members of the Wiikwemkoong Unceded Territory, on and off the First Nation.
• Apply for Jordan’s Principle funding on behalf of children and families.
• Coordinate referrals and assessments with appropriate professionals.
• Advocate for timely and appropriate services without jurisdictional delays.
• Empower families to participate in decision‑making.
• Communicate with Jordan’s Principle representatives about eligibility and service changes.
• Advocate for the needs and rights of children and youth within the community ensuring their voices are heard and their well‑being is prioritized.
• Maintain accurate and timely records of all interactions, casenotes, case plans and progress reports.
• Ensure confidentiality and safekeeping of all program documents and records are secured.

REQUIREMENTS

• Bachelor of Social Work Degree and/or Post-Secondary Diploma in Social Services or related field with 2-years direct work experience in child welfare or social services sector.
• Knowledge of Wiikwemkoong Unceded Territory’s programs and services.
• Knowledge of Jordan’s Principle policies, provincial health services, and the Child and Youth Family Services Act
• Excellent communication and interpersonal skills, with the ability to advocate for children and family’s needs.
• Excellent conflict resolution and problem‑solving skills.
• Experience working with various office systems and proficient computer skills.
• Ability to understand and speak Anishnaabemowin is a definite asset.

Salary: $83,851 (Grade 8, Step 1) Location-In-Office Wiikwemkoong

Posting: November 9, 2026 Date: November 30, 2026

Confidential: Jordan’s Principle Service Navigators – Child and Family Services

Box 112 19A Complex Drive

Wiikwemkoong Unceded Indian Reserve

Wiikwemkoong ON P0P 2J0

[e-mail]