Join Our Amazing Remote Team as a Bilingual French Client Ambassador!

SureCall Inc; Calgary; Remote; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic remote team as a Bilingual French Client Ambassador with an award-winning company. This role offers a supportive environment, comprehensive training, and opportunities for career growth. Enjoy the flexibility of working from home while providing exceptional customer service to a variety of clients. With a competitive salary and a strong focus on work-life balance, this position is perfect for motivated team players eager to make a difference. If you are passionate about helping others and thrive in a fun, engaging atmosphere, this opportunity is for you!

Benefits

Comprehensive benefits package

Two weeks of vacation

5 days of flex time

High-quality paid training

Supportive work environment

Qualifications

• 1+ year of customer service experience required.
• Proficiency in French communication skills essential.

Responsibilities

• Support new partners and provide excellent customer service.
• Interact with clients and assist with their needs remotely.

Skills

Bilingual French communication skills

Customer service experience

Proficiency in computers and web-based platforms

Job description

Join Our Amazing Remote Team as a Bilingual French Client Ambassador!

We’re seeking talented, bilingual French-speaking and writing Client Ambassadors to join our dynamic remote team and support our new partners. If you're passionate about customer service and love interacting with people, we want to hear from you!

What We’re Looking For:

• Bilingual French communication skills (speaking, reading, and writing) are required.
• A minimum of 1 year of customer service experience.
• Motivated team players with a desire to grow in the Customer Service industry.
• Flexible availability to work remotely, during the hours of 7AM-11PM MST.
• Eagerness to learn and grow with a dynamic, award-winning team.
• Strong work ethic, with proficiency in computers and web-based platforms.

What’s in it for you?

• Full-time, remote work with the flexibility to work from the comfort of your own home.
• High-quality, paid training to ensure you’re set up for success.
• Career progression and growth opportunities within the company.
• A positive, supportive work environment with a fun, friendly team.
• Comprehensive benefits package for full-time employees.
• Two weeks of vacation and 5 days of flex time each year.
• Competitive salary based on dedicated client-specific requirements.

Start Date:

5/12/2025

Job Types:

Full-time, Remote

We offer a fantastic work culture, comprehensive training, and development to ensure you’re ready to succeed. Not only will you help our clients, but we also promote support to the community and work-life balance.

What makes us stand out:

• Award-winning culture and team.
• High focus on agent engagement and support.
• Variety of clients with engaging tasks – not just data entry.
• A connected, fun team where your input is valued.

If you’re ready for a rewarding opportunity with a supportive team, we encourage you to apply! To get started, please complete the PLUM Personality Assessment at the link below:

https://bit.ly/42pZekA

Only candidates who successfully complete this assessment and provide their score will be contacted for the next steps, including a group panel interview.

Additional Details:

• Pay: From $16.50 per hour
• Benefits: Dental insurance, Vision insurance
• Schedule: Every weekend, Monday to Friday
• Application Questions: Have you completed the Plum Assessment? Do you have the required equipment? Can you work Monday to Sunday? Can you work anywhere from 7:00 AM MST to 11:00 PM MST? Why do you want to work for SureCall?

Experience:

• Customer service: 1 year (Required)

Work Location:

Remote

Company Description:

SureCall is an award-winning contact center and BPO company located in Calgary, AB. We offer custom solutions to companies in all industries.

Additional Info:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Telecommunications