Job opportunities in Call centers, B2B Finance and Insurance, Remote

Desjardins Group; Calgary; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Calgary is seeking a qualified professional to provide financial advice and support to small and medium enterprise clients. The role requires a college diploma, at least 1 year of experience, and bilingualism in French and English. Offering competitive salary, flexible vacation, and the opportunity for remote work within 70 km from designated offices, this position is ideal for those committed to equity, diversity, and inclusion.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement for health and wellness expenses

Opportunity to work remotely

Qualifications

• At least 1 year of relevant experience.
• Adaptability to changing work arrangements based on business needs.

Responsibilities

• Provide financial advice and support to enterprise clients.
• Educate clients on various insurance policies.
• Assist clients with group benefits.
• Handle claims and insurance tasks.
• Build loyalty and trust with clients.

Skills

Bilingualism in French and English

Strong interpersonal skills

Communication skills

Customer service experience

Education

College Diploma in a relevant field

Job description

Employer Industry: Financial Services

Why consider this job opportunity:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Opportunity to work remotely within a 70 km radius from designated offices

What to Expect (Job Responsibilities):
- Provide financial advice and support to small and medium enterprise members and clients
- Educate clients on life, health, critical illness, disability, and accident insurance policies
- Assist clients with group benefits including prescription drugs, vision, dental, and extended health care
- Handle claims and other day-to-day tasks related to insurance policies
- Build loyalty and trust with clients by delivering a unique and personalized experience

What is Required (Qualifications):
- College Diploma in a relevant field
- At least 1 year of relevant experience
- Bilingualism in French and English is a requirement for certain roles
- Other combinations of relevant training and experience may be considered
- Availability to adapt to changing work arrangements based on business needs

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service within the financial services industry
- Strong interpersonal and communication skills
- Ability to work effectively in a team-oriented environment
- Familiarity with financial products and services
- Commitment to equity, diversity, and inclusion in the workplace

#FinancialServices #CustomerService #CareerOpportunity #RemoteWork #DiversityInclusion

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."