Job Opportunities Field Supervisor - New Installations & Modernizations (76563)

elevators, escalators, & moving walkways for the US & Canada; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in providing elevators, escalators, and moving walkways is seeking a Field Supervisor for New Installations and Modernizations. This role emphasizes quality, safety, and effective management of field personnel to enhance customer satisfaction. Ideal candidates will have experience in the elevator industry and excellent leadership skills.

Benefits

Competitive Salary

Competitive Bonus Incentive Program

Professional Development Opportunities

Extended Health, Dental & Vision Plans

Paid Time Off Plans

Tuition Reimbursement Program

Group RRSP with Company Match

Qualifications

• 3-5 years in elevator industry or related experience.
• Excellent leadership skills and demonstrated ability to solve problems.
• Ability to coach, mentor and guide team members.

Responsibilities

• Responsible for installation of new construction and modernization projects.
• Manage, coach and train field employees.
• Ensure compliance with safety and quality standards.

Skills

Vendor Management

Leadership Experience

Employee Evaluation

Construction Experience

Education

Post Secondary preferably in Engineering or Project Management

Job description

Job ID : 76563

We Elevate... Quality of urban life

Our elevators escalators and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team youll discover meaningful work that enhancesquality of life for communities and contributes to making places more accessibleinclusive and sustainable for all. We combine innovation safety and high ethical standards ensuring respect bothamong colleagues and for the world around us. By joining us you dont justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.

WithCanadianHeadquarters in Toronto Ontario Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada includingScotia Plaza Bay & Adelaide Edmonton Arena Calgary Airport andVancouver Canada Line.

Join us as a

Field Supervisor - New Installations & Modernizations

Your main responsibilities

The Field Supervisor New Installations (NI) and Modernizations (MOD) is responsible for the installation of new construction and modernization projects through conforming to customer and company requirements as related to quality improvements safety cost improvement and customer satisfaction in support of Branch objectives. This role has responsibility for managing coaching and training field employees as well as health and safety requirements.

Safety and Supervision

• Implement customer and Company requirements for quality performance reliability and passenger safety for each location under their supervision
• Ensure exceptional quality standards training and performance of field personnel
• Manage hourly field employees through providing mentorship guidance and constructive feedback to promote employee development
• Make sound judgments as related to motivation training and work assignments for all employees within their assigned responsibility while at the same time adjusting manpower to minimum level and meeting and or exceeding customer requirements
• Coach hourly field employees Companys methods of quality productivity and safety
• Monitor the work of all hourly field employees from both a quantitative and qualitative point of view
• Review of time tickets for accuracy and maintain vacation schedules
• Persuade field employees to follow practices and procedures that will foster teamwork and improve quality and productivity
• Manage / support all service work in area of responsibility within framework of financial budget
• Manage Mechanic and Helper manpower to maximize business results

Process and Quality Management

• Manage ongoing program of project field audit to assurance conformance of performance standards of quality completeness and safety.
• Implement route management strategy in support of assuring uniform application of preventative maintenance procedure while controlling manpower to minimum level
• Provide technical support to Sales and Field employees
• Ensure ISO compliance

Customer Service and External Relations

• Liaise with property management representatives / building owners
• Ensure compliance with government regulatory requirements
• Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and human resources disruption is minimized
• Ensure customer needs or enquires are met in a prompt professional manner. Provide clear and written communications
• Demonstrate to customers that they are receiving fair value for their expenditures
• Communicate with and influence business agents inspectors etc. in resolving disputes
• Monitor service calls in assigned portfolio to eliminate repetitive calls
• Maintain and manage pro-active relationships with Union business agent

What you bring

• Post Secondary preferably in Engineering or Project Management
• 3-5 years in elevator industry or related experience or a similar industry which includes the supervision of capital equipment installation
• Excellent leadership skills and demonstrated ability to solve problems
• Ability to coach mentor and guide team members
• Strong communication skills organization skills and ability to work without supervision
• Self motivated team player with record of achieving results
• Work flexible hours as business demands

Whats in it for you

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

Not translated in selected language

Required Experience :

Manager

Key Skills

Vendor Management,Employee Evaluation,Construction Experience,Ecological Restoration,Industrial Cleaning,Military Experience,Security,Telecommunication,Financial Report Interpretation,Leadership Experience,Supervising Experience,Cabinet Installation

Employment Type : Full-Time

Experience : years

Vacancy : 1

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