Job Opportunities Bylaw Clerk - Term (2887)

The City of Regina; Regina; On-site; CAD 40,000 - 53,000; Full time

Job summary

A leading city administration is seeking a Bylaw Clerk for term employment of up to 5 months in Regina. This role focuses on providing customer service and administrative support related to permits and licenses, ensuring compliance with local bylaws and procedures.

Benefits

Health and wellness benefits

Growth through educational support

In-house courses

Qualifications

• Nine months of administrative or data entry experience is required.
• Knowledge of office procedures and cash handling is necessary.
• Ability to interpret bylaws and provide customer support.

Responsibilities

• Provide customer service in person and respond to inquiries.
• Process payments and maintain accurate filing systems.
• Input and validate data using specialized software systems.

Skills

Customer Service

Data Entry

Communication

Interpersonal Skills

Records Management

Education

Completion of secondary school or equivalent

Tools

Office Software

Enterprise Applications

Job description

Division : City Centre & Community Standards

Department : City Centre & Community Standards

Branch : Licensing

Type of Posting : Internal & External

Employment Type : Term up to 5 months

Hourly Salary : $21.25- $27.44 (2024 rate)

Annual Salary : $40515.00-$52317.00 (2024 rate)

Date Posted : May 28 2025

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree Saulteaux Dakota Nakota Lakota and Mtis Nation honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.

Equity Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful collaborative inclusive and barrier-free workplace allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates including Indigenous peoples people of color 2SLGBTQIAP individuals of all genders persons of disabilities and members of equity-seeking communities to apply.

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process please inform our Talent teamand well collaborate with you to address your requirements.

Position Summary

The Bylaw Clerk is responsible for delivering front-line administrative customer service financial and data entry support related to the administration of business vehicle for hire animal and other permits and licences. As the first point of contact at the customer service counter the Clerk ensures accurate processing of applications and payments maintains records and supports departmental operations and compliance with bylaws and procedures

Key Duties & Responsibilities

• Provide customer service in person by phone and email; respond to inquiries and guide applicants through licensing processes.
• Receive sort review and enter licence applications and notices of violation (tickets).
• Issue identification decals and permits and prepare documentation for renewals and transfers.
• Book inspections and appointments as required.
• Process payments balance cash issue receipts and prepare deposits.
• Complete journal entries and assist with general ledger input.
• Triage incoming service requests complaints and correspondence for follow-up or referral.
• Maintain accurate filing systems and ensure compliance with records management standards.
• Prepare and review materials for mailouts including business licence certificates and renewals.
• Input validate and retrieve data using enterprise and specialized software systems.

Key Qualifications

• Completion of secondary school or equivalent.
• Minimum of nine (9) months of administrative clerical or data entry experience.
• Knowledge of office procedures customer service cash handling and records management.
• Ability to interpret bylaws policies and procedures.
• Proficiency with office software and enterprise applications.
• Strong communication and interpersonal skills including the ability to support customers from diverse backgrounds.
• Ability to prioritize tasks and work within defined deadlines in a high-volume environment.

Working / Other Conditions

• Completion of Works in indoor office environment
• Works at unsecured customer service counter open to the public on the main floor
• Exposure to stressful experiences / interaction with applicants / clients who are upset angry and / or emotionally charged

Additional Requirements :

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Reginas Criminal Record Check Policy.
• Proof of education is required.
• Additional assessments may be conducted to evaluate competencies skills and knowledge.

At City of Regina we offer competitive compensation health and wellness benefits and growth through educational support and in-house courses. If youre passionate about public service and making a difference apply now!

For detailed job descriptions CBAs and application tips visit our Applicant & Job Resources page.

Note : Only applications submitted via our online application system are accepted

Key Skills

Campaigns,Data Entry,Christmas Temporary,Advocacy,Control Engineering