Job Developer & Employer Engagement Officer

Wesley; Hamilton; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Health & dental benefits

RRSP contribution program

Employee assistance program

Staff events

Job summary

Wesley is seeking a dynamic Job Developer & Employer's Engagement Officer to support Government-Assisted Refugees through the STEP program in Hamilton. This role focuses on building employer partnerships, identifying job opportunities, and promoting participant skills to local employers.

As part of a three-year employment initiative, you will collaborate with Employment Case Managers to match candidates with suitable positions, coordinate placements, and assist with onboarding while advancing

Qualifications

• Minimum a community/public service related diploma (ex. Social Service Worker, Community Service Worker diploma) or equivalent with relevant practical experience working with jobseekers and/or high school diploma with relevant employment history and professional Career Consultant or Professional Career Development course completion/training.
• Advanced knowledge of a second language is an asset: Somali, Swahili, or Arabic preferred.
• Minimum 1-2 years of experience in employer’s relations and/or job development role serving vulnerable and newcomer population, including victims of trauma, is required.
• Comprehensive understanding of Employment support programs, and available support to refugees, particularly landed immigrants.

Responsibilities

• Build and maintain relationships with employers, businesses, and community partners to identify employment opportunities for STEP participants.
• Conduct employer outreach and promote the STEP program to expand job opportunities for Government-Assisted Refugees.
• Develop and coordinate job placement opportunities that align with participants' skills, experience, and employment goals.
• Work closely with Employment Case Managers to understand participant needs and support effective job matching and placement.
• Market participant skills and qualifications to prospective employers and promote the benefits of inclusive hiring practices.
• Organize and support employer engagement activities, including job fairs, hiring events, employer presentations, and networking opportunities.
• Assist employers and participants throughout the hiring and onboarding process to support successful employment outcomes.
• Maintain regular contact with employers and participants following placement to support job retention and address workplace concerns where appropriate.
• Maintain accurate records of employer contacts, job opportunities, placements, and related program activities in accordance with organizational and funder requirements.
• Participate in team meetings and collaborate with the STEP Manager, Employment Case Managers, employers, and community partners to support participant success.

Skills

Employer relations

Job development

Education

Community/public service diploma or equivalent

Job description

Job Developer & Employer's Engagement Officer - STEP

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, employment services for job seekers, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Job Developer & Employer's Engagement Officer who demonstrates our values of compassion, accountability, responsiveness, and empowerment in service to our clients, families, and one another.

STEP (Skills Training and Employment Pathways) is Wesley’s new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities.

The Job Developer & Employer's Engagement Officer is a key member of STEP program, led by the Program Manager, and in close collaboration with Employment Case Managers to support Government-Assisted Refugees in achieving meaningful employment outcomes. The role builds employer partnerships, identifies job opportunities, promotes participant skills and talents, coordinates job placements, and supports hiring and onboarding processes. By connecting employer workforce needs with participant career goals, the Job Developer helps create pathways to sustainable employment and stronger communities.

This position is a permanent unionized, full-time position. The rate of pay is $24.65 per hour. The hours for this position are 40 hours per week.

Key Responsibilities:

1. Build and maintain relationships with employers, businesses, and community partners to identify employment opportunities for STEP participants.
2. Conduct employer outreach and promote the STEP program to expand job opportunities for Government-Assisted Refugees.
3. Develop and coordinate job placement opportunities that align with participants' skills, experience, and employment goals.
4. Work closely with Employment Case Managers to understand participant needs and support effective job matching and placement.
5. Market participant skills and qualifications to prospective employers and promote the benefits of inclusive hiring practices.
6. Organize and support employer engagement activities, including job fairs, hiring events, employer presentations, and networking opportunities.
7. Assist employers and participants throughout the hiring and onboarding process to support successful employment outcomes.
8. Maintain regular contact with employers and participants following placement to support job retention and address workplace concerns where appropriate.
9. Maintain accurate records of employer contacts, job opportunities, placements, and related program activities in accordance with organizational and funder requirements.
10. Participate in team meetings and collaborate with the STEP Manager, Employment Case Managers, employers, and community partners to support participant success.

What you will bring:

1. Minimum; a community/public service related diploma (ex. Social Service Worker, Community Service Worker diploma) or equivalent with relevant practical experience working with jobseekers and/or high school diploma with relevant employment history and professional Career Consultant or Professional Career Development course completion/training.
2. Advanced knowledge of a second language is an asset: Somali, Swahili, or Arabic preferred.
3. Minimum 1-2 years of experience in employer’s relations and/or job development role serving vulnerable and newcomer population, including victims of trauma, is required.
4. Comprehensive understanding of Employment support programs, and available support to refugees, particularly landed immigrants.

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Full Health & Dental Benefits (Eligible After Three Months)
• Personal & Vacation Days
• RRSP Contribution Program (Eligible After One Year)
• Employee Assistance Program Available Immediately
• Employee Discounts

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.