Job (Calgary): Operations Manager – Northern & Southern Jubilee Auditoria

Theatre Alberta; Calgary; Vor Ort; CAD 80.000 - 108.000; Vollzeit

Zusammenfassung

The Alberta Jubilee Auditoria, twin venues in Calgary and Edmonton, seek an Operations Manager to lead day-to-day operations for the Northern and Southern Auditoria. You will oversee budgets, safety, HR, and facility plans while coordinating with Alberta Infrastructure to ensure top-quality experiences for staff and patrons.

The role requires a related university degree and at least four years of venue management experience, including supervisory responsibilities and financial oversight.

Qualifikationen

• A related university degree plus a minimum of 4 years of directly related experience in theatrical venue management is required.
• Previous supervisory experience is required.
• Experience in managing the financial aspects of venue management is preferred.
• Experience working with unionized staff and non-profit friends societies is an asset.
• Equivalencies will be considered.

Aufgaben

• Oversee operational finances including development of capital, operations, and maintenance budgets.
• Monitor expenditures and manage human resources and occupational health and safety.
• Oversee Facility Emergency Response Plan (FERP) and coordinate building management with Alberta Infrastructure.
• Ensure high-quality service delivery at both Jubilee Auditoria and maintain stakeholder relationships.
• Provide strategic guidance to the General Manager and lead cross-functional collaboration.

Kenntnisse

Systems thinking

Agility

Develop networks

Build collaborative environment

Creative problem solving

Ausbildung

University degree

Jobbeschreibung

Home » Blog » Job (Calgary): Operations Manager – Northern & Southern Jubilee Auditoria

The Virgin Trial – Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Photo Credits

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Job (Calgary): Operations Manager – Northern & Southern Jubilee Auditoria

Job (Calgary): Operations Manager – Northern & Southern Jubilee Auditoria

Alberta Culture and Tourism supports the development and sustainability of Alberta’s cultural industries, tourism, the arts, recreation and sport, heritage, and the nonprofit/voluntary sector. The Creative and Community Development (CCD) Division provides programs and services to support and build vibrant, resilient, and inclusive communities, to contribute to improving the quality of life for Albertans. CCD is made up of 4 branches to carry out its work – the Community Engagement Branch, the Arts Branch, the Cultural Industries Branch, and the Program Coordination Branch.

The Alberta Jubilee Auditoria are both owned by the Government of Alberta and operated in partnership with the provincial departments of Infrastructure and Alberta Culture and Tourism. Originally built between 1955 and 1957 as a gift to the people of Alberta, the Jubilee Auditoria of Alberta are twin multi-purpose venues located in Calgary and Edmonton. In 2004, an extensive renovation was undertaken to revitalize these community icons. Improvements focused on patron comfort and performance enhancements including acoustics, seating, climate control, and more. The venues have a new look, yet have maintained their historic charm. The facilities were reopened in September, 2005 to commemorate Alberta’s 100th anniversary, reinforcing the Auditoria’s commitment to providing its patrons with a world-class experience.

Role

Based out of Calgary and reporting to the General Manager (located in Edmonton), the Operations Manager plays a critical role in providing the necessary leadership and direction to ensure the delivery of high quality services at both the Northern and Southern Jubilee Auditoria (NAJA and SAJA).

The successful candidate will be required to work with a high level of independence, and will be involved in all aspects of venue management for both facilities, and will be accountable for the delivery of a safe environment for staff, patrons, clients, and contractors. This multi- faceted role will include responsibility for establishing and implementing a consistent operational approach, overseeing operational finances (development of capital, operations, and maintenance budgets, as well as tracking and monitoring of all expenditures), human resources, and occupational health and safety, and the Facility Emergency Response Plan (FERP). You will be required to understand and oversee the technical aspects of theatre, and will also work closely alongside Alberta Infrastructure to oversee building management and infrastructure issues and projects.

To excel in this role, you require exceptional communication skills (both written and verbal) and relationship management skills to take a collaborative approach to resolving client and patron concerns, and to working with contracted staff, internal, and external stakeholders. The successful candidate will be a strategic systems thinker with strong organizational skills and the ability to manage and prioritize several complex tasks or issues concurrently. You must thrive in a dynamic and fast-paced environment, working independently, as well as part of a team, to produce deliverables within time sensitive deadlines.
As the ideal candidate, in addition to your education and experience, you will illustrate well developed competencies in the following areas:

SYSTEMS THINKING: You will demonstrate your ability to see the big picture and understand how your work relates to the others within the division. When faced with a decision, you will illustrate thorough consideration of the implications for both the Northern and Southern Jubilee Auditoria, clients and patrons, and other stakeholders, to determine the best possible approach.

AGILITY: You must be able to effectively navigate an environment where priorities and direction are constantly changing. When faced with a change, the ability to identify the change and its implications in advance of its impacts, and then identify potential solutions is critical. The ability to identify new and different ways of doing things is also essential to success in this role.

DEVELOP NETWORKS: As the operations of the Jubilee Auditoria are focused on direct delivery of exceptional experiences to patrons, you will communicate regularly with stakeholders, building and maintaining relationships to ensure that their needs are met.

BUILD COLLABORATIVE ENVIRONMENT: You must work in collaboration with many different stakeholders at different levels in and outside the organization. Building collaborative environments is key for this role as you will be expected to gather and provide critical information for the General Manager to help guide decision making.

CREATIVE PROBLEM SOLVING: This role is responsible for receiving and resolving all public complaints in a timely and satisfactory manner. This requires excellent judgement and independent decision making skills, along with a high degree of professionalism. Customer service and conflict resolution skills are essential for success.

Qualifications

In addition to their resume, candidates are asked to include a cover letter that shows how they have demonstrated one of the above competencies in either current or past roles.

A related university degree plus a minimum of 4 years of directly related experience in
theatrical venue management is required, as is previous supervisory experience. Previous experience in managing the financial aspects of venue management is preferred. Previous experience working with Unionized staff, experience working alongside non-profit friends societies, and previous media training are all considered assets. Equivalencies will be considered.

Salary$3,062.51 to $4,121.25 bi-weekly (approximately $79,932 to $107,565 annually)

Notes

This is a temporary one year position, with the possibility of being made permanent.

This competition may be used to fill current and future vacancies across government. The successful candidate will be required to undergo security screening.

The Alberta Public Service is currently utilizing competency evaluation in the recruitment process. Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. For more information on the APS Competency Model and how it is used, please visit the CHR Competency page .