Jewelry Brand Sales Lead & Coach

Pandora Jewelry; Toronto; On-site; CAD 29,000 - 37,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Medical, Dental, Vision

Paid holidays

Product discounts

Job summary

Pandora Jewelry in Toronto seeks an energetic Sales Lead to drive exceptional customer experiences in-store. You will lead the team, coach associates, and ensure strong product knowledge while achieving sales goals.

The role demands a passion for Pandora, a flexible schedule including nights/weekends/holidays, and the ability to lift merchandise and stand for extended periods. A customer‑centric mindset and strong communication are essential.

Qualifications

• Proven ability to exceed sales goals through genuine customer connections.
• Strong written and verbal communication with a friendly, engaging approach.
• Analytical mindset with the ability to translate data into actions.

Responsibilities

• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Create an unforgettable shopping moment that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
• Embrace opportunities and soar beyond KPIs, setting new records and achieving remarkable success.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals.

Skills

Communication skills

Analytical thinking

Time management

Customer engagement

Microsoft Office 365

Retail POS systems

Tools

Microsoft Office 365 Suite

Retail POS systems

Job description

Pandora Jewelry in Toronto seeks an energetic Sales Lead to drive exceptional customer experiences in-store. You will lead the team, coach associates, and ensure strong product knowledge while achieving sales goals.

The role demands a passion for Pandora, a flexible schedule including nights/weekends/holidays, and the ability to lift merchandise and stand for extended periods. A customer‑centric mindset and strong communication are essential.