Jasper Skytram Lift Operations Tram Guide

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the heart of the Canadian Rockies is seeking enthusiastic Tram Guides for the upcoming Spring/Summer season. This seasonal full-time role offers a unique opportunity to engage guests with captivating storytelling while operating the tram car and ensuring a memorable experience. You'll be part of a vibrant team, surrounded by breathtaking scenery, and will play a key role in delivering exceptional customer service. If you are passionate about outdoor adventures and enjoy sharing knowledge with others, this is the perfect position for you to thrive and make lasting connections.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Discounts on dining

Discounts on retail

Access to subsidized mental health resources

Access to wellness resources

Qualifications

• Strong communication and public speaking skills are essential.
• Previous lift operations or guiding experience is an asset.

Responsibilities

• Operate the tram car safely and deliver engaging presentations.
• Provide customer service and support crowd control during peak times.

Skills

Strong communication skills

Public speaking skills

Customer service skills

Organizational skills

Computer skills

Secondary language skills

Education

High school diploma or equivalent

Job description

Jasper Skytram Lift Operations Tram Guide

Pursuit Collection Jasper, AB

Pay: $18 an hour

Job type: Seasonal, Full-time

Location: Jasper, AB

Full job description

What will be your daily pursuit?
Your daily pursuit is bringing iconic locations to life through storytelling, sharing fascinating facts and unforgettable experiences with our guests while guiding them on their adventures.

What will your compensation be?
The starting wage for this position is $18.00/hour.

When does this adventure begin?
This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

What perks can you expect?
Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

What will you do in this job?
Operate the tram car safely, delivering engaging 10-15 minute presentations on local history, wildlife, and geology. Rotate between Tram Car Operator, Ticket Checker, and General Duties roles, supporting efficient tram operations and guest engagement. Scan tickets, greet guests, and manage pre-boarding, ensuring accurate flight logs and monitoring weather conditions. Maintain timely flight schedules, coordinating with team members to ensure smooth operations. Ensure property cleanliness, including garbage collection, snow removal, water tank refills, and groundskeeping. Provide customer service, answering questions, offering directions, and delivering items across the property. Support crowd control at the Upper Station during peak times for efficient guest flow and safety. Complete training to master operational systems and comply with safety and company policies. Collaborate with supervisors and staff to maintain compliance with company guidelines and uphold a positive guest experience. Stay passionate about outdoor adventure, inspiring guests through enthusiasm and knowledge.

What skills and experience do you need for this job?
Strong communication and public speaking skills. Previous lift operations or guide experience an asset. Comfortable working at high elevations and altitudes in all weather conditions. Strong customer service, organizational and computer skills. Secondary language skills are an asset. To honour our commitment to be “Always Honest” all employees must consent to a criminal record check.

What will your work environment be like?
Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.