Jasper Columbia Icefield Altitude Food & Beverage Assistant Manager

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned park lodge in the Canadian Rockies seeks a Food & Beverage Assistant Manager to lead a seasonal team. Responsibilities include supervising staff, ensuring food quality, and enhancing guest experiences. Ideal candidates will have over three years in food and beverage, strong communication skills, and a diploma in Hospitality is preferred. Join a diverse team in a beautiful location and enjoy various perks including housing assistance and discounts.

Benefits

Housing and meals benefit

Referral bonuses

Access to attractions

Qualifications

• 3+ years of experience in the food and beverage industry.
• Experience building relationships and working on teams across all levels.
• Proven track record in maintaining high service standards.

Responsibilities

• Supervise staff to ensure customer expectations are exceeded.
• Address customer complaints promptly.
• Oversee food quality according to guidelines.

Skills

Food and beverage experience

Effective communication

Team building

Attention to detail

Education

Diploma/ Degree in Hospitality

Job description

Jasper Columbia Icefield Altitude Food & Beverage Assistant Manager

Pursuit Collection, Jasper, AB

Overview

Position: Food & Beverage Assistant Manager at Jasper Columbia Icefield. Location: Jasper, AB. Employment type: Seasonal, Full-time. Pay: $19 per hour. Salary: $45,000 annually. Start: April 20, 2025; End: October 18, 2025.

Perks include: housing and meals benefit of $19.00 per day (taxable, based on double occupancy), referral bonuses, and access to Pursuit attractions and employee discounts.

Housing and meals benefit: $19.00 per day (taxable) for housing and meals (based on double occupancy).

Refer a friend to the team and earn a $250 referral bonus. Join an inclusive, global team and make life-long connections. Free access to Pursuit attractions and 50% off for friends. Discounts on hotel stays, dining, and retail. Access to subsidized mental health and wellness resources.

Responsibilities

• Supervise staff and ensure that customer expectations are always exceeded
• Continuous improvement of guest and employee experiences, create the WOW experience
• On-the-spot guest service resolution, addressing customer complaints or issues, and resolve matters as expediently as possible
• Ensure food quality follows the guidelines set out by the Food & Beverage Manager & Executive Chef
• Assist in the recruitment, training and daily management of staff
• Ensure implementation of the proper service standards, procedures, and notes when speaking to guests, clearing tables and moving through the buffet line within the outlets
• Keep the Food & Beverage areas clean and maintain exemplary food hygiene practices
• Oversee food storage and dining areas, ensuring the facility remains in compliance with safety regulations and health codes
• Maintain employee records to ensure all have ProServe & Food Safe
• Assist in achieving the revenue and profitability targets
• Build a high functioning and positive team
• Follow and improve standards based on guest needs and wants
• Attention to detail: train the team to see the restaurant from a guest’s perspective
• Demonstrate positive body posture and language
• Daily reports on promos, unsatisfied guests and feedback
• Help support all areas within the hotel – keeping in mind one guest – one experience

Qualifications

• 3+ years of experience in the food and beverage industry
• Diploma/ Degree within Hospitality focusing in Food and Beverage is an asset
• Experience building relationships and working on teams across all levels of an organization
• Proven track record in maintaining a high level of standards within the organization on and off the floor
• Effective communicator and able to implement and uphold service standards
• Driven to fostering a team building environment and creating positive guest experience
• An eye for detail and quality
• Shows leadership in a positive, calm, consistent & focused manner
• To honour our commitment to be Always Honest, all employees must consent to a criminal record check

Work Environment

Beautiful location in the Canadian Rockies, offering stunning scenery and wildlife. You’ll meet team members from around the world and participate in team events. The role involves independent work around our properties, with a remote-friendly environment.

Busy and physical work environment with walking, stair climbing, bending, reaching, and lifting up to 50 pounds with assistance as required. Our team works together to deliver one guest – one experience; duties may change based on business needs.

Equal Employment Opportunity

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, only applicants selected for further consideration will be contacted.