ITRAK 365 - Microsoft Applications Specialist (Dynamics 365/Power Platform)

AppDirect; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A dynamic technology company is seeking a Microsoft Applications Specialist to support ITRAK 365 implementations. The ideal candidate will leverage their expertise in Power Platform and work closely with customers to drive growth. This role involves maintaining strong relationships and supporting customers while embracing AI tools like ChatGPT. Candidates must have at least 2 years of experience with Power Apps, Power Automate, and Power BI, and be legally entitled to work in Canada.

Qualifications

• 2+ years of hands-on experience with Microsoft Power Platform.
• Experience in building apps, workflows, and dashboards.
• Familiarity with data handling and integration.

Responsibilities

• Build and maintain strong relationships with customers.
• Provide support for Power Platform and Dynamics 365.
• Participate in all stages of ITRAK 365 project implementations.

Skills

Microsoft Power Platform

Power Apps (Canvas & Model-driven)

Power Automate

Power BI

Dataverse

Data Modeling

Education

Legally entitled to work in Canada

Job description

ITRAK 365 - Microsoft Applications Specialist (Dynamics 365/Power Platform)

About ITRAK 365

We are a dynamic and rapidly growing technology company serving our customers with ITRAK 365’s unique solution that transforms how frontline workers engage in the workflows of the digital enterprise. We focus on five operational solution areas: Safety Management, Connected Operations, Training & Competency, Disability Management, and Contractor Management. Since 2019, we have established ourselves as an industry leader, experiencing dramatic growth in product offerings and customer adoption. We service companies that want to transform connections between frontline operations using digital technologies and AI. Our deep go‑to‑market partnership with Microsoft and niche focus on industries with growing safety, compliance, and operational needs serve new customers across all aspects of the energy industry, as well as mining, forestry, and public sector clientele.

Location: Remote work as an option and some travel expected to service customers or attend events.

About You

As a Microsoft Applications Specialist, you will contribute to the overall success of ITRAK 365 within our customers. You will leverage your ITRAK 365, Dynamics 365, and Power Platform expertise to become a trusted advisor and create innovative, results‑driven solutions that expand ITRAK 365 deeper in the customer base while providing more value with the solution. Your creativity and hands‑on approach with customers will aid in taking our growth to the next level.

What you’ll do and how you’ll have an impact

• Build and maintain strong, long‑term business relationships with our customers;
• Leverage your ITRAK 365, Dynamics 365, and Power Platform expertise to service our customers as a trusted advisor and Subject Matter Expert (SME);
• Provide support for Power Platform and Dynamics 365 licensing and consumption;
• Drive successful ITRAK 365 implementations and growth;
• Embrace AI technologies such as ChatGPT and Microsoft Copilot to be more efficient in your job and support our customers' adoption of AI and the ITRAK 365 Copilots;
• Participate in all stages of an ITRAK 365 project, including discovery, analysis/design, configuration and deployment;
• Train and support your customers and teammates as required;
• Assist the Sales Team when required to help close new deals;
• Your days will be filled with customers eager to get your time (minimum billable utilization target of 60%);
• You will be constantly growing your business knowledge and technical expertise.

What we’re looking for

• Hands‑on with Microsoft Power Platform: 2+ years of experience with Power Apps (Canvas & Model‑driven), Power Automate, Power BI, Dataverse, and Licensing;
• Solution Implementation: Building apps, workflows, and dashboards; configuring environments; integrating with Microsoft 365, Dynamics 365, and other software;
• Customization & Configuration: Creating custom tables, forms, and views; managing security roles and permissions;
• Basic Development Skills: Understanding of formulas, expressions, and low‑code scripting;
• Data Handling: Familiarity with data modeling, connectors, and integration with external systems;
• Legally entitled to work in Canada;
• Willingness to travel occasionally.

ITRAK 365 Values

At ITRAK 365, our values are at the heart of everything we do. From hiring to client engagement, we strive to embody our values in all aspects of our business. You can find more about our values by visiting https://itrak365.com/about-us.

Key Information

• Third‑Party Employment: All positions listed here are with independent companies that have their own hiring processes, employment terms, and working conditions. AppDirect, Inc. is not responsible for and does not participate in the hiring process for these roles.
• No AppDirect Employment Relationship: By applying for any of these roles, you are applying directly with the respective AppDirect Advisor company and not with AppDirect, Inc. AppDirect is not involved in the employment relationship between you and the third‑party company.
• Data Privacy: When you apply for a job on this board, your application and any personal data you provide will be handled in accordance with the respective third‑party company's privacy policy and terms. AppDirect, Inc. may share your information with these third‑party companies as necessary to facilitate the application process.
• Brand Usage: The "Opportunities with AppDirect Advisors" job board is branded under AppDirect to provide a platform for our partner companies. However, the use of AppDirect branding does not imply an employment relationship or endorsement of the third‑party companies by AppDirect, Inc. Unauthorized use of AppDirect branding by third‑party companies is prohibited.
• Compliance and Responsibility: Each third‑party company is responsible for ensuring that their job postings comply with applicable employment laws and regulations, with AppDirect general terms of services and other applicable policies. AppDirect, Inc. does not guarantee the accuracy, completeness, or legality of the job descriptions and employment conditions listed by these companies. Applicants are encouraged to conduct their own due diligence.
• Legal Disclaimer: AppDirect is not liable for any issue, disputes, or legal matters that arise between you and the third‑party companies. By applying to a job listed on this board, you acknowledge and agree to these terms.

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

Industries

Technology, Information and Internet