ITIL compliance specialist

FX Innovation, a Bell Canada Company; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading IT services firm seeks a Compliance Specialist in Halifax to ensure ITIL compliance across service management. Your role involves collaborating with IT teams, conducting audits, and developing documentation. The ideal candidate has a Bachelor’s degree in IT, 3-5 years' experience, and ITIL certification. This contract role values inclusivity and accessibility.

Qualifications

• Minimum of 3-5 years of experience in IT service management and compliance.
• ITIL Foundation certification is required; additional ITIL certifications are a plus.
• Strong understanding of ITIL frameworks and compliance requirements.

Responsibilities

• Ensure compliance with ITIL processes.
• Conduct audits of ITIL processes for improvements.
• Collaborate with IT teams to maintain ITIL best practices.
• Develop documentation for ITIL compliance.
• Provide training on ITIL methodologies.

Skills

ITIL frameworks

Incident Management

Problem Management

Change Management

Service Desk operations

Collaboration with IT teams

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Tools

ServiceNow

BMC Remedy

Job description

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Ensure compliance with ITIL processes, including Incident Management, Problem Management, Change Management, and Service Desk operations.
• Conduct regular audits and reviews of ITIL processes to identify areas for improvement.
• Collaborate with IT teams to implement and maintain ITIL best practices.
• Develop and maintain documentation for ITIL compliance and procedures.
• Provide training and support to IT staff on ITIL methodologies and compliance requirements.
• Monitor and analyze IT service performance, ensuring adherence to ITIL standards.
• Assist in the development and implementation of IT service strategies.
• Ensure compliance with security and data protection policies.
• Stay current with ITIL updates and industry best practices.

Qualifications :

Bachelor's degree in Information Technology, Computer Science, or a related field.

Minimum of 3-5 years of experience in IT service management and compliance.

ITIL Foundation certification is required; additional ITIL certifications are a plus.

Strong understanding of ITIL frameworks and compliance requirements.

Preferred Qualifications :

Experience with IT service management tools such as ServiceNow, BMC Remedy, or similar.

Knowledge of network and system administration.

Familiarity with cybersecurity principles and practices.

Certification in other IT service management frameworks (e.g., COBIT, ISO / IEC 20000).

We are committed to promoting an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

For a confidential request, simply send an email to your recruiter directly or to [e-mail] to make arrangements. If you have any questions regarding accessible employment at FX Innovation, please email our human resources team at [e-mail].

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at FX Innovation, a Bell Canada Company by 2x

Get notified about new Compliance Specialist jobs in Halifax, Nova Scotia, Canada .

Halifax and St. John’s Offices - Opportunities in Governance, Risk and Compliance Services - Full-Time - Winter 2026, Summer 2026, Fall 2026

Audit Manager, Internal Audit US RBC AML / Compliance

Dartmouth, Nova Scotia, Canada 3 weeks ago

Safety Learning & Development Coordinator

Dartmouth, Nova Scotia, Canada 2 months ago

Supervisor, Transport Safety and Compliance

Supervisor, Transport Safety and Compliance

Dartmouth, Nova Scotia, Canada 6 months ago

January 2026 - Financial Reporting & Tax Compliance CPA - Full-time - Halifax

Dartmouth, Nova Scotia, Canada 4 days ago

Airport Security Compliance Officer (Seasonal)

Halifax, Nova Scotia, Canada 3 months ago

Airport Security Compliance Officer (Seasonal)

Halifax, Nova Scotia, Canada 3 months ago

Halifax and St. John’s Offices - Opportunities in Governance, Risk and Compliance Services - Intern / Co-op - Fall 2025

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr