IT Technician, Infrastructure Operations - Prairies Region

Department of National Defence/Ministère de la défense nationale; Dundurn; On-site; CAD 50,000 - 70,000; Full time

Job summary

A government department in Canada is actively seeking candidates to join their Information Technology group. Applicants should have a relevant educational background in computer science or information technology, along with experience in providing IT support. Responsibilities may require technical support skills for Windows OS and the ability to obtain a security clearance. Willingness to travel and work overtime may be necessary.

Qualifications

• Graduation from a two-year program in computer science, information technology, or related fields.
• Experience providing IM/IT guidance in work or educational settings.
• Experience in technical support for Windows 10 or Windows 11.

Skills

IM/IT guidance

Technical support for Windows Operating Systems

Communication (writing, expressing ideas, active listening)

Education

Two-year program in computer science or related field

Job description

Overview

Apply to the Department of National Defence to join the Information Technology group across multiple locations in the Prairies region and beyond. The process allows for both immediate and future open positions.

Qualifications

• ED1. Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
• Note: Indeterminate incumbents in the IT or CS groups may be deemed to meet the minimum education based on education, training and/or experience.
• Experience: EX1. Experience providing IM/IT guidance to end users in a workplace or educational setting (internships considered).
• EX2. Experience installing and providing technical support of Windows Operating Systems (Windows 10 or Windows 11) in a workplace or educational setting.
• Language: English essential.
• Bilingual imperative BBB/BBB (if required).
• Competencies: CO1. Demonstrating integrity and respect; CO2. Thinking things through; CO3. Working effectively with others; CO4. Showing initiative and being action‑oriented; CO5. Communication (writing, expressing ideas, active listening).
• Operational requirements: OR1. Possession and maintenance of a driver’s license; OR2. Willing and able to travel; OR3. Willing and able to work overtime on short notice; OR4. Willing and able to attend employer‑directed training; OR5. Willing and able to safely lift up to 20 kg.
• Security clearance: Reliability, Secret or Top Secret (Top Secret only for Canadian citizens).

Additional Considerations

Applicants are encouraged to self‑declare employment equity group memberships and indicate willingness to work in any of the listed locations.