IT Team Lead - Infrastructure Operations and Security

Department of National Defence/Ministère de la défense nationale; Yellowknife; On-site; CAD 100,000 - 125,000; Full time

Job description

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

How does this work?

Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”

Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.

Step 3: We will carefully review all your qualifications. If your talent matches one of our immediate or upcoming opportunities, we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

Duties

Team Lead, IT Security - Main Duties

Leads teams in the planning, development, and support of IT security solutions and services.

Provides expert advice on the design, integration, and maintenance of IT security tools and practices.

Conducts analysis, prepares reports, and recommends improvements to security processes and standards.

Leads investigations of IT security incidents and guides risk mitigation efforts.

Represents the team in meetings to resolve technical issues and align on service requirements.

Oversees complex IT security projects, manages budgets, and leads multidisciplinary teams.

Team Leader, Infrastructure Operations - Main Duties

Leads teams in the planning, development, and support of IT infrastructure and services.

Analyzes and supports infrastructure operations including cloud services, connectivity, asset management, and performance planning.

Provides expert advice on infrastructure design, implementation, and maintenance.

Conducts cost-benefit analyses and recommends improvements to infrastructure processes and standards.

Represents the team in meetings to resolve technical issues and align service requirements.

Oversees complex infrastructure projects, manages budgets, and leads multidisciplinary teams.

Work environment

Together, DND and the Canadian Armed Forces (CAF) form the largest and most complex organization in Canada. DND's role is to provide services and support to the CAF in their operations and missions at home and abroad. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security, and stability efforts.

What do we offer?

At DND We Foster a Work Environment Where Employees Have Opportunities To Grow, Learn, Progress In Their Careers, And Have Job Satisfaction Over The Long-term. You’ll Enjoy

A career among a dynamic and dedicated team

Opportunities for advancement

A diverse, respectful, and inclusive work environment

A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements

Intent of the process

The intent of this process is to fill two (2) positions on an indeterminate (permanent) basis located in Borden, Ontario.

A pool of partially or essentially qualified candidates may be established through this process and may be used to staff identical or similar positions at the Department of National Defence.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)



Essential qualifications are qualifications that you must meet in order to be considered for the position. This means that when you apply, your application must clearly demonstrate how you meet the education and experience listed below.

Essential Education

ED1. Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note

• Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
• Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
• At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.
  
  

Degree equivalency



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Essential Experience

EX1. Experience in supporting IT software and hardware, troubleshooting and providing advice to clients.

EX2. Experience in gathering client requirements and developing, implementing or supporting IT solutions.

EX3. Experience in supporting the lifecycle of software or IT systems, including tasks such as application testing, deployment, configuration, or updates.

The following will be applied / assessed at a later date (essential for the job)



English essential

Information on language requirements



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COMPETENCIES

C1. Demonstrating integrity and respect

C2. Thinking things through

C3. Working effectively with others

C4. Showing initiative and being action-oriented

C5. Communication*

• Communication refers to writing, expressing ideas (e.g. orally, using non-verbal language such as sign language, or using assistive technology), and active listening, which allow you to understand and be understood by others.
  
  

The following may be applied / assessed at a later date (may be needed for the job)



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Asset Qualifications

Asset qualifications are qualifications that may be required for the position. If you possess any of the qualifications listed below, please clearly demonstrate how you meet the qualification in your application.

Security

AEX1. Experience in the design, implementation, or maintenance of IT security solutions, such as identity/access management, intrusion detection, or encryption tools.

AEX2. Experience conducting or supporting security incident investigations, risk assessments, or compliance audits.

Infrastructure

AEX3. Experience planning, implementing, or maintaining IT infrastructure, including servers, networks, cloud services, or enterprise applications, and managing environments at scale.

AEX4. Experience in performance monitoring, capacity planning, or technical support of infrastructure environments.

AEX5. Experience in releasing upgrades and patching application vulnerabilities based on changes to national policy/directives or security threats.

AEX6. Experience in coordination with Shared Services Canada (SSC), other DND organizations, private vendors, and clients to migrate or update applications.

All Positions

AEX7. Experience in leading change management processes.

AEX8. Experience in budget management.

AEX9. Experience in providing technical advice and guidance to management and technical staff with regards to software solutions.

AEX10. Experience in Supervision.



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ORGANIZATIONAL NEEDS

The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population.

To achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the designated groups: Indigenous Peoples, members of visible minorities, persons with disabilities, and women.

We encourage you to indicate if you belong to any of the designated groups when you apply.

Information on employment equity



As means to support our military families, consideration may first be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.



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Operational Requirements

OR1. Must be willing to work overtime from time to time.

OR2. Must be willing to wear personal protective equipment, as required.

Conditions of employment



Secret security clearance



Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.

Copy and paste these links in your browser for more information:

• https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html
• https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049
• https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32627
• https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/7000-series/7021/7021-1-conflict-of-interest.html
  
  

Other information

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Persons are entitled to participate in the appointment process in the official language of their choice.

Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

Depending On The Position Being Staffed

Additional qualifications, operational requirements and/or conditions of employment may be required

Varying degrees of breadth and depth of experience may be deemed essential

Asset Qualifications May Be Invoked As Essential Qualifications

You may be contacted and asked to submit information or be further assessed

Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.

To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.

If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. (Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html AND https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049)

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.