IT Systems Analyst

T-Net British Columbia; Vancouver; On-site; CAD 90,000 - 113,000; Full time

Job summary

Surrey Schools seeks an IT Systems Analyst responsible for the design and maintenance of their cloud-based ERP platform. This senior role involves leading projects, enhancing system performance, and supporting IT infrastructure, all aimed at optimizing school operations. The position offers a comprehensive benefits package and a two-year temporary appointment with opportunities for professional development.

Benefits

Comprehensive Benefits Package

Extended Medical, Vision and Dental

Municipal Pension

Employee Family Assistance Program

Qualifications

• Minimum of 5 years experience in IT, with 3 years managing complex IT systems.
• Certification in Oracle Fusion Cloud a plus.
• Project management or business analysis certification preferred.

Responsibilities

• Design, analyze and implement efficient IT systems.
• Provide escalation support for complex technical issues.
• Coordinate system updates and oversee integration efforts.

Skills

Communication

Analytical Skills

Team Collaboration

Education

Bachelor's degree in Computer Information Systems

Tools

M365 suite

SQL Server

Power BI

Job description

Surrey Schools is the largest BC school district and the second-largest employer in Surrey. Surrey Schools provides quality education to over 82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

Our Commitment

Providing quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families.

Diversity, Equity, and Inclusion & Values

Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and belonging and recognizes the importance of diversity of identity and thought. We are an equal opportunity employer and welcome applicants from all backgrounds. We are committed to removing barriers and creating a workplace where everyone, regardless of their background, feels empowered to contribute their best.

Join us in our mission to provide the best start for children, preparing them to be the leaders of tomorrow. If you are passionate about education, diversity, and making a positive impact, we invite you to explore opportunities with Surrey Schools.

Primary Function

The IT Systems Analyst is responsible for the design, implementation, documentation, maintenance, security, and performance optimization of critical IT systems within the school district, primarily our cloud-based Enterprise Resource Planning (ERP) platform.

Reporting to the Enterprise Data Architect this position will collaborate with management, steering committees, departmental subject matter experts, and external consultants as required to deliver valuable services that support school and district services. The IT Systems Analyst will also analyze, document, and improve processes across the organization to enhance efficiency and effectiveness.

This is a 2 year temporary position

Nature & Scope

The IT Systems Analyst is a senior technical role within the Information Technology department. This role requires an individual who can lead and mentor junior technical staff, manage complex technical initiatives. On occasion, work may be required outside of usual business hours, such as on evenings and weekends.

The IT Systems Analyst will also support network infrastructure, virtualized servers, and other cloud-hosted solutions. Under direction of the Enterprise Data Architect, this position will perform database administration tasks and create or maintain system integrations. The work requires a considerable degree of independent judgment and action within established guidelines. The incumbent in this role will have access to confidential information in the course of their duties.

Responsibilities

• Play an important role in the district's strategic project to implement a modern cloud-based ERP, directly supporting the Enterprise Data Architect and other project leaders.
• Design, analyze and implement efficient IT systems. Evaluate existing systems and identify areas for improvement.
• Acting as an escalation point for complex technical issues, provide support for second and third level technicians to ensure enterprise systems are functioning and available for users and other dependent sub-systems or processes.
• Coordinate system updates. Analyze updates to determine their impact on existing systems and integrations prior to applying. Managing the update process to minimize disruptions.
• Performs testing of updates, configuration changes or enhancements to ensure system integrity.
• In coordination with Business Analysts, develop and review test scripts and scenarios to ensure adequate testing of system configuration and integration.
• Actively engage with department leads to understand inefficiency or usability issues and make recommendations for enhancement opportunities.
• Assist with the design and configuration of integrations that facilitate the movement of data between systems.
• Maintain documentation that allows IT staff to provide end-user support and training.
• Research new technologies and emerging trends. Analyze new tools, frameworks and methodologies to enhance system performance and security.
• Analyze, document, and improve processes across the organization to enhance efficiency and effectiveness.
• Interact with people at various levels of the organization and work effectively with minimal supervision.

QUALIFICATIONS

Education & Experience

• Bachelor's degree in Computer Information Systems or a related field. A minimum of five years of experience in IT, with three years of related experience managing and maintaining complex IT systems such as ERP systems.
• Certification in relevant IT systems (e.g., Oracle Fusion Cloud) is considered an asset.
• Certification in project management (PMI) or business analysis (IIBA) is considered an asset.

Knowledge, Skills, Abilities

• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport, influence others, negotiate and mediate resolutions to complex situations
• Excellent analytical skills, the ability to manage multiple priorities under strict timelines, as well as the ability to work well in a dynamic environment to meet overall objectives.
• Thorough working knowledge of various Microsoft applications, including the M365 suite of applications (Project, Planner, Teams, and Visio).
• Experience with data and development tools such as SQL Server, Power BI, Power Query, PowerShell, and other similar tools is considered an asset.
• Knowledge of Open VMS and PowerSchool Atrieve is considered an asset.
• Demonstrated ongoing career development through active and self-motivated professional development.
• In district travel may be required, possession of a valid driver's license and access to a vehicle is preferred.

What we're offering

• Comprehensive Benefits Package
  - Extended Medical, Vision and Dental
  - Life Insurance, Short-Term and Long-Term Disability
  - Employee Family Assistance Program
  - Municipal Pension
• Supportive workplace with a positive and productive work environment. Feel a sense of security and safety to act, speak, and reflect who you are

The salary range for this position is 90,291 to $112,864 per year with comprehensive benefits package and Municipal Pension.

Placement in the salary range is determined by an assessment of qualifications and ability to meet the key requirements of the job, and consideration of internal equity comparisons. The midpoint of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position.

Qualified applicants can apply on Make a Future at https://buff.ly/KwpKIcp by clicking the "apply" button to the right of the posting. The closing date for this position is July 7, 2025 at 4:00pm.

Surrey Schools recognizes the importance of accessibility and supporting the diverse needs of our community. If there is any accommodation you may require for your interview, whether related to accessibility or otherwise, please do not hesitate to advise and we will make every effort to meet your needs.

Note: Successful applicants will be required to consent to a Criminal Records Search prior to employment. Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.

The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q?i´c??y? - Katzie, the q??a:n????n?- Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.

Response Information

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