IT Systems Administrator

The Fertility Partners; Toronto; On-site; CAD 70,000 - 85,000; Part time

Job summary

A healthcare organization is seeking an IT Systems Administrator in Toronto, Ontario. The role involves supporting and maintaining IT infrastructure as well as troubleshooting issues for end users. Candidates should have a high school diploma and 3+ years of relevant experience. The position offers a contract employment type with a salary range of CA$70,000.00-CA$85,000.00.

Qualifications

• 3 years work experience in a related field.
• Hands-on hardware troubleshooting experience.
• Ability to operate tools and components.

Responsibilities

• Support and maintain organizational IT infrastructure.
• Install, diagnose, repair, and upgrade organizational hardware.
• Troubleshoot problems for end users.

Skills

Analytical skills

Problem-solving abilities

Communication skills

Knowledge of Office 365

Networking concepts understanding

Attention to detail

Team-oriented

Education

High School diploma or equivalent

Tools

PC hardware

Power tools

Networking equipment

Job description

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The Fertility Partners (TFP) is actively seeking to recruit an IT Systems Administrator for a 12-month contract.

Job Summary :

The IT Systems Administrator role is to support and maintain organizational IT infrastructure, computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required.

Duties / Responsibilities :

• Support development and implementation of new computer projects and new hardware installations.
• Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational hardware needs.

Acquisition & Deployment

Conduct research on, and make recommendations for, hardware and software products in support of procurement and development efforts.

Operational Management

Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing / scanning devices, presentation equipment, software, and other products to deliver required desktop service levels.

Construct, install, and test customized configurations based on various platforms and operating systems.

Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.

Where required, administer, and resolve issues with associated end-user workstation network software products.

Receive and respond to incoming calls, pages, and / or work orders regarding desktop problems.

Ensure that desktop connections, ie. network jacks are in proper working order.

Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports.

If necessary, liaise with third-party support and PC equipment vendors.

Perform related duties consistent with the scope and intent of the position.

Education and Experience :

High School diploma or equivalent, and / or 3 years work experience in related field.

Knowledge & Experience

Excellent knowledge of PC and desktop hardware.

Excellent knowledge of PC internal components.

Good understanding of Office 365

Understanding of networking concepts

Hands-on hardware troubleshooting experience.

Working technical knowledge of current protocols, operating systems, and standards.

Ability to operate tools, components, and peripheral accessories.

Able to read and understand technical manuals, procedural documentation and OEM guides.

Required Skills / Abilities :

Proven analytical and problem-solving abilities.

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Good written, oral, and interpersonal communication skills.

Ability to conduct research into PC and software issues and products as required.

Ability to present ideas in business-friendly and user-friendly language.

Highly self-motivated and directed.

Keen attention to detail.

Team-oriented and skilled in working within a collaborative environment.

Work Conditions :

Sitting, standing, or walking for extended periods of time.

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.

Lifting and transporting of moderately heavy objects, such as computers and peripherals.

In-district travel is required for the purpose of on-site hardware and software troubleshooting and repair.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Contract

Job function

Job function

Information Technology

Industries

Hospitals and Health Care

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