IT Support Technician (One-Year Term Contract)

CBCL Limited; Halifax; On-site; CAD 50,000 - 70,000; Full time

Job summary

A dynamic engineering consulting firm in Halifax, Nova Scotia, is seeking an IT Support Technician to provide front-line support to staff. Your role includes troubleshooting technical issues and maintaining hardware. The ideal candidate has a diploma in IT and experience in support roles. This position offers a competitive compensation package and comprehensive benefits starting from day one.

Benefits

Comprehensive health and dental benefits

Employer-contributed pension plan

Generous vacation allowance

Education and lifelong learning subsidization

Flexibility in hours

Qualifications

• At least one year of hands-on experience in IT support.
• Ability to explain technical concepts clearly.
• Proactive self-motivated approach.

Responsibilities

• Provide timely technical support to staff.
• Maintain and repair hardware including computers and printers.
• Assist with setup and support of meeting room technologies.

Skills

Technical support

Troubleshooting

Communication skills

Organizational skills

Education

College diploma or university degree in an IT related program

Tools

Microsoft Office

Autodesk AEC Suite

Newforma Project Center

Job description

At CBCL Limited we are a successful dynamic and growing engineering and environmental consulting firm with an exciting one-year term contract opportunity for an IT Support Technician to join our team in Halifax Nova Scotia.

As a key member of our IT team youll provide front-line support to engineers technologists support staff and other professionals across the company. Your role will be essential in maintaining the reliability of our systems troubleshooting technical issues and ensuring our teams have the tools they need to work efficiently and effectively.

Candidates must be available to start work in August 2025.

Your Key Responsibilities :

• Provide timely technical support to staff by troubleshooting hardware software operating systems printing issues and other day-to-day IT needs;
• Maintain and repair hardware including computers printers and plotters;
• Support and troubleshoot essential business applications including Microsoft Office Autodesk AEC Suite Newforma Project Center and other industry-specific tools;
• Assist with setup and support of meeting room technologies including video conferencing Microsoft Teams and audio equipment;
• Manage IT assets through tagging tracking and inventory maintenance; and
• Develop and maintain user-friendly guides and documentation to support staff and improve self-service options.

Your Capabilities and Credentials :

• A college diploma or university degree in an information technologyrelated program;
• At least one year of hands-on experience in an IT support or similar role;
• A proactive self-motivated approach with a willingness to take initiative and contribute to process improvements;
• Strong verbal and written communication skills with the ability to explain technical concepts clearly;
• Excellent organizational and time management abilities with a focus on delivering responsive reliable support; and
• A professional and approachable demeanor with the confidence to work with team members at all levels of the organization.

You are welcome to apply even if you do not meet all of the requirements.

What we can offer you :

• A competitive compensation package effective on your first day of employment :

Comprehensive health and dental benefits

• DBPlus Pension Plan with employer contributions
• Generous vacation allowance commensurate with experience
• Maternity or Parental leave top-up
• Health spending account
• Wellness incentive
• Education and lifelong learning subsidization
• Community volunteering incentive
• Employee Family Assistance Program
• Public transit subsidy

In addition to the above benefits we offer :

• Flexible hoursto support work / life balance including hybrid options;
• Ability to work paid overtimeand bank time-in-lieu for future use;
• Diverse teamwith a wide range of experience and expertise;
• Exposure to a variety of projects;
• Supportto develop skills and pursue projects related to your own interests;
• Collaborationbetween multiple disciplines and levels of expertise;
• Mentoringopportunities to foster your personal and professional development
• Access to trainingopportunities in areas ranging from technical development to leadership skills;

About Us

At CBCL our purpose is to create a positive and lasting impact on people and our planet. As an employee-owned firm at CBCL our people are everything. We are committed to promoting inclusivity and diversity for a workplace where everyone can thrive and we build long-term relationships with our clients while providing them with innovative solutions.

We have earned recognition as one of Canadas Top 100 Employers and one of Canadas Best Managed multitalented group of professionals offer consulting in the Infrastructure Water and Wastewater Buildings Industrial and Earth and Environment sectors. We value our people our communities and our history and look forward to continuing our steady growth.

Along with our commitment to reducing our carbon footprint corporately CBCL develops and implements sustainable engineering solutions that respect the current social and environmental impacts as well as future implications of our designs.

CBCL operates from its offices in Halifax and Sydney NS; Charlottetown PE; Saint John Fredericton and Moncton NB; St. Johns NL and Ottawa ON.

CBCL Limited strives to provide a diverse workplace that is inclusive accessible and celebrates individuals and what makes us are proud to be an employer partner with the Canadian Centre for Diversity and Inclusion and Pride at Work.

We are committed to creating an inclusive and accessible workplace for all. If you require accommodations at any stage of the recruitment or interview process or while working with us please email We will work with you to meet your needs in a respectful and timely manner.

Our goal is to ensure every candidate has a fair opportunity to demonstrate their abilities. We value diverse perspectives and are dedicated to removing barriers that may prevent individuals from thriving in their roles.

We thank all applicants for their interest but only those applicants who are selected to interview will be contacted.

Required Experience :

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full-Time

Experience : years

Vacancy : 1

Create a job alert for this search

It Support Technician • Halifax, Nova Scotia, Canada