IT Support Technician - 55k

Vaco Recruiter Services; Denver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a Site Support Technician to join their dynamic team in Denver. This role offers a unique opportunity for growth within a supportive environment, where you'll be responsible for providing technical support to healthcare professionals. With a focus on strong communication and attention to detail, you'll troubleshoot hardware and software issues while ensuring seamless operations across multiple sites. If you're passionate about IT support and eager to make a difference in a collaborative setting, this position is perfect for you!

Qualifications

• 3+ years of experience in IT support, working on-site with users.
• Strong communication skills and attention to detail.

Responsibilities

• Troubleshoot hardware and software systems.
• Provide support directly to nurses and clinic staff.

Skills

IT Support

Communication Skills

Attention to Detail

Troubleshooting

IT Ticketing Systems

Tools

ServiceNow

Job description

Title: Site Support Technician | Denver - Multiple Sites | Room for Growth!

Pay/Salary/Benefits/Perks:

• Contract Type: 6-Month Contract to Hire/Extensions
• Hourly Rate: $22-28/HR
• Salary upon Conversion: $55k (contingent upon experience)

Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm PST.

Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.

Responsibilities:

• Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Must-Have Qualifications and Skills:

• Experience: At least 3 years of experience in IT support, working on-site with users
• IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
• Communication: Strong interpersonal and communication skills.