IT Support Person

Redhead Equipment; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

Redhead Equipment, a leading supplier of agricultural and construction equipment, is seeking a Junior IT Support person for their IT team in Regina. The role focuses on computer deployment, user account administration, and help desk support. The ideal candidate is detail-oriented, committed to customer service, and eager to learn in a collaborative environment.

Benefits

Ongoing training opportunities

Industry-leading compensation package

Positive, safe work environment

Qualifications

• Strong background with a wide variety of technologies.
• Commitment to superior customer service.
• Enthusiasm for learning new skills and technologies.

Responsibilities

• Deployment of new computers and transferring programs and data.
• Handling help desk requests and supporting end-user IT issues.
• Collaborating with other IT staff.

Skills

Problem-solving

Attention to detail

Organization

Communication

Job description

At Redhead Equipment, we do “Whatever It Takes” to meet the needs of our customers and have been doing so for 75 years. We deliver the most dependable brands of agricultural, truck, and construction equipment across 10 locations in Saskatchewan.

We have a new Junior opportunity available for an IT Support person to join our Information Technology team at our Head Office located in Regina, Saskatchewan.

Duties will include, but not be limited to:

1. Deployment of new computers and transferring programs and data from old systems to new.
2. Administration of end-user accounts.
3. Handling help desk requests, including documenting user inquiries and providing support to resolve end-user IT issues via phone, email, or in-person.
4. Collaborating with other IT staff.
5. Other duties as assigned.

The qualified candidate will possess the following qualities:

• Strong problem-solving skills, attention to detail, excellent organization, and communication skills.
• A commitment to superior customer service, enthusiasm for learning new skills and technologies.
• Reliable, punctual, and accountable.
• Demonstrably strong background and aptitude with a wide variety of technologies.

Redhead Equipment offers ongoing training opportunities, an industry-leading compensation package, and a positive, safe work environment.

Diversity and inclusion are an important priority for Redhead Equipment. We are committed to selections based on merit and encourage the full participation of diverse groups.