IT Support Field Technician - Decommissioning Project

Fortis Hayes; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading technology firm is seeking an experienced IT Support Field Technician for a global project focused on decommissioning data center hardware. Responsibilities include safely de-racking and managing inventory of IT assets, ensuring adherence to security protocols, and coordinating with project management. Ideal candidates possess strong practical experience with major vendors' hardware and excellent organizational skills. This role offers opportunities for professional growth in a challenging environment.

Qualifications

• Proven experience as an IT Support Technician or similar role.
• Strong emphasis on practical experience with hardware.
• Physical capability to lift and move heavy equipment (up to 50 lbs).

Responsibilities

• Execute the physical decommissioning of IT assets across multiple sites.
• Follow detailed project plans for safe equipment handling.
• Accurately update asset inventories ensuring clear chain-of-custody.

Skills

IT Support Technician experience

Hardware decommissioning

Installation and maintenance

Organizational skills

Documentation skills

Education

CompTIA A+ certification

Tools

HP hardware

Dell hardware

Cisco hardware

Job description

IT Support Field Technician - Decommissioning Project

Job Openings IT Support Field Technician - Decommissioning Project

About the job IT Support Field Technician - Decommissioning Project

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST 800-88).