IT Support Field Technician - Decommissioning Project

Fortis Hayes; Bedford; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global IT services company in Canada is seeking an experienced IT Support Field Technician for a decommissioning project. The role involves the physical decommissioning of data center hardware including servers and networking equipment. Candidates should have experience with hardware, strong documentation skills, and the capability to lift heavy equipment. Preferred qualifications include CompTIA A+ certification. This position is essential for ensuring secure and organized IT asset disposal.

Qualifications

• Proven experience in a hands-on IT role.
• Practical experience with hardware decommissioning.
• Ability to lift and move up to 50 lbs.

Responsibilities

• Execute physical decommissioning of IT assets.
• Follow project plans to safely manage equipment.
• Update asset inventories accurately.
• Adhere to security policies and protocols.
• Coordinate with the Project Manager daily.
• Ensure compliance with health and safety standards.

Skills

Experience as an IT Support Technician

Hardware decommissioning

Familiarity with HP/Dell/Cisco

Ability to follow instructions

Physical capability to lift heavy equipment

Organization and documentation skills

Education

CompTIA A+ or equivalent certification

Job description

IT Support Field Technician - Decommissioning Project

Job Openings IT Support Field Technician - Decommissioning Project

About the job IT Support Field Technician - Decommissioning Project

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST 800-88).