IT Specialist – Toronto

B'nai Brith National Organization Of Canada; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading advocacy organization in Toronto is seeking an IT Specialist to maintain and improve IT infrastructure. Responsibilities include providing technical support, managing IT systems, and enhancing overall capacity for growth. The ideal candidate has 5+ years of IT experience, a relevant degree, and strong skills in Microsoft 365 and cybersecurity. This role offers a meaningful work environment focused on community support.

Benefits

Collegial work environment

Impactful mission

Qualifications

• Minimum 5 years of professional IT experience in a support or systems administration role.
• Proficiency in Microsoft 365 administration and Windows/Mac environments.
• Comfort supporting users with varying degrees of technical proficiency.

Responsibilities

• Provide day-to-day technical support to staff across all departments.
• Monitor, maintain, and upgrade IT systems including servers and networks.
• Install, configure, and troubleshoot hardware and software.

Skills

Technical support

Problem-solving

Communication

Organizational skills

Microsoft 365 administration

Cybersecurity protocols

Cloud technologies

Education

Bachelor's degree in computer science, information systems, or related field

Tools

Microsoft 365

Windows

Mac

Adobe Creative Cloud

DonorPerfect

Job description

Overview

We’re Hiring: IT Specialist

Location: North York, Toronto | Position Type: Full-time, In-Office

Department: Operations | Reports to: Director of Operations

B’nai Brith Canada is the country’s oldest independent Jewish advocacy organization. For over 150 years, we have been championing human rights, supporting our community, and combating antisemitism. We are seeking a dedicated and solutions-oriented IT Specialist to join our dynamic team. In this role, you will be responsible for maintaining and improving the organization’s IT infrastructure and systems, ensuring smooth day-to-day operations, and enhancing our long-term capacity for growth and innovation.

Responsibilities

• Provide day-to-day technical support to staff across all departments, both onsite and remotely
• Monitor, maintain, and upgrade IT systems including servers, networks, and endpoints
• Install, configure, and troubleshoot hardware and software (Windows, Mac, mobile devices)
• Administer Microsoft 365 environment, including SharePoint, Outlook, Teams, and Entra ID (Azure AD)
• Ensure robust backup procedures are in place and tested regularly
• Maintain security best practices, including antivirus, threat detection, and firewall configuration
• Support and maintain office technology including printers, conferencing tools, and telecoms
• Provide basic training and documentation for staff on new tools and systems
• Maintain up-to-date records of IT assets, procedures, and licensing
• Collaborate across departments to support organizational goals and special projects
• Support creative teams with troubleshooting Adobe Creative Cloud applications (e.g. Photoshop, Illustrator)
• Assist with CRM support (DonorPerfect experience is an asset)

Qualifications and Experience

• Minimum 5 years of professional IT experience in a support or systems administration role
• Bachelor’s degree in computer science, information systems, or a related field (or equivalent experience)
• Proficiency in Microsoft 365 administration, Windows / Mac environments, and cloud technologies
• Familiarity with cybersecurity protocols and IT compliance standards
• Experience with CRM systems preferred (DonorPerfect an asset)
• Strong problem-solving, communication, and organizational skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Comfort supporting users with varying degrees of technical proficiency
• Experience with AI tools and emerging technologies is a plus

Why Join B’nai Brith Canada?

You’ll be part of a mission-driven organization with a lasting impact on Canadian society. We offer a collegial and meaningful work environment, where your technical expertise will directly support our advocacy, community programming, and national operations.

How to Apply

Please send your CV to [e-mail] or apply below.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.