IT Specialist – Terminal Automation Support

Parkland Corporation; Burnaby; On-site; CAD 90,000 - 130,000; Full time

Job summary

Parkland Corporation is seeking a Terminal Automation Engineer to implement and support terminal automation systems across production sites in Canada. The role focuses on configuring software, maintaining hardware interfaces, and providing around-the-clock support to ensure continuous system availability.

The ideal candidate has 3+ years of experience with terminal automation, strong analytical and communication skills, and the ability to travel up to 20% for project deployments, including

Qualifications

• 3+ years of experience with terminal automation configurations.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong communication with users, vendors and teams.
• Willingness to travel up to 20% and support remote sites.

Responsibilities

• Configure, implement and maintain terminal automation systems and interfaces.
• Document requirements and develop/modify solutions.
• Develop automation changes and enhancements.
• Provide 24x7 support for critical production systems.
• Coordinate with vendors to meet service levels and objectives.
• Bridge IT and operations teams to prioritize activities.
• Travel for project assignments as required.

Skills

Terminal automation

Networking basics

Windows OS

Problem solving

Teamwork

Education

Bachelor's degree in Engineering/CS/IT

Tools

VMware

SQL/Oracle

Linux/Unix

Job description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

• A place where you can take your career in the direction you want to grow and go

The Opportunity:

Position will be responsible for implementing projects and providing daily support of terminal management systems for automated loading terminals. Primary duty will be configuration and support of terminal automation software and related equipment, including terminal management system configuration and troubleshooting, software installation, and general technical system support. Will provide support of critical production systems, 7x24, to ensure continuous system availability. Activities include direct end user contact with terminal operations, corporate personnel, and vendors.

Responsibilities:

• Configure, implement and maintain terminal automation systems including related applications, hardware, interfaces, and communications.
• Collect, interpret and document requirements to develop new or modify existing solutions.
• Develop and implement automation system changes and enhancements.
• Provide support of critical production automation systems, 7 days-a-week, 24 hours a day, to ensure continuous availability.
• Perform research and maintenance activity, including vendor coordination to ensure that expected service levels and objectives are met.
• Maintain broad understanding of information technology and business processes in order to assess impact and prioritize activities.
• Responsible for solving difficult to complex technical issues.
• Expected to continually expand scope of knowledge.
• Expected to work effectively with other I/S disciplines and operations team members, and bridge gaps as necessary.
• Travel – Must be willing and able to travel as required by the demands of the position, up to 20% of the time, but may be higher during critical project assignments.
• Work assignments at remote sites will require outside work in all types of weather conditions.
• Must be willing to work overtime when needed, including occasional weekend work

Education:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field; extensive work experience with terminal automation systems may be considered in lieu of degree.

Requirements:

• 3+ years of relevant technical experience, including terminal automation systems configuration and support
• Effective analytical and complex problem-solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently, managing time and schedule to meet appropriate deadlines.
• Strong interpersonal skills for communication with a diversified user community and outside vendors.
• Ability to identify an issue, analyze and research problems, and formulate a solution
• Ability to identify, isolate, and repair equipment and software affecting service for all supported locations.
• Available for 24 x 7 support as needed
• Ability to take direction from supervisor and work in a team environment.

Preferred Qualifications:

• Terminal systems pre-set and metering technologies
• Ability to read and understand P&ID drawings
• Field instrumentation and electrical systems
• Basic knowledge of petroleum operations and industry terminology
• Working knowledge of networks and Microsoft Windows
• Working knowledge of virtual server environments, such as VMWare
• Relational Databases, such as SQL or Oracle and PL/SQL
• Linux, Unix, or QNX
• MS Office Products

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

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