IT Specialist

Huawei Canada; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global technology company is looking for an IT Specialist in Ottawa for a 12-month contract. You will be responsible for network implementation and maintenance, IT infrastructure construction, and providing user support. Candidates should have a Bachelor's degree in Computer Science and at least 3 years of relevant experience in IT support. Proficiency in TCP/IP and familiarity with LAN/WAN technologies are essential for success in this role.

Qualifications

• At least 3 years relevant experience in IT Support.
• Familiar with corporate-level network architecture.
• Proficient in common LAN protocols and configurations.

Responsibilities

• Responsible for regional/office network implementation and maintenance.
• Responsible for IT infrastructure construction and maintenance.
• Responsible for user desktop/laptop support.

Skills

Proficient in TCP/IP

Familiar with WAN technologies

Proficient in routing protocols

Familiar with LAN technologies

Familiar with Windows server systems

Proficient in server troubleshooting

Skillful in IT infrastructure items

Skillful in laptop/desktop troubleshooting

Education

Bachelor's degree in Computer Science

Job description

Huawei Canada has an immediate 12-month contract opening for an IT Specialist.

About the team:

From Procurement to Finance to IT services and much more, the Quality & Operation Department provides critical support for all of Huawei Canada. This department prides itself on its ability to solve complex problems, often under tight deadlines, while provided world class service. The department’s name reflects its commitment to quality and operational excellence.

About the job:

• Responsible for regional/office network implementation and maintenance, including WAN/LAN/Voice solution design, network equipment configurations and deployment, network system troubleshooting and health checking
• Responsible for system implementation and maintenance, including windows server system, web application system, database and storage system
• Responsible for IT infrastructure construction and maintenance, including IT server room, structure cabling system, video conference system, UPS etc.
• Responsible for service provider quotation, bidding, negotiation and supervising the engineering work provided by service provider
• Responsible for user desktop/laptop, scanner, printer support, helps resolving problematic events
• Responsible for desktop/laptop provision, prepare corporate standard OS/Software/Application and security settings before distribute to end users
• Responsible for user training on IT platforms/OA/Application/Services
  
  

Job requirements

About the ideal candidate:

• Bachelor's degree in Computer Science
• At least 3 years relevant experience in IT Support
• Proficient in TCP/IP
• Familiar with WAN technologies, knows corporate-level network architecture, knows data communications such as Frame Relay, PPP, and MPLS
• Proficient in routing protocols and configurations, such as BGP, OSPF etc. Familiar with Huawei routers is an asset
• Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations, such as VLAN, STP etc. Familiar with Huawei switches is an asset
• Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server etc.
• Proficient in server troubleshooting and maintenance. Knows disk arrays, SAN/NAS storage etc.
• Skillful in IT infrastructure items, such as server room facilities, structured cabling system, UPS, door access control/CCTV, air conditioning etc.
• Skillful in laptop/desktop, OS, office software troubleshooting and maintenance