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Esri Canada is seeking IT Service Desk Analysts (Co-op) for an 8-month term starting September 1, 2025. As part of the Information Systems & Technology team, you will provide primary IT support, manage service requests, and enhance customer satisfaction while working in a hybrid model from Toronto. The ideal candidate will have a degree in Computer Science and strong interpersonal skills.
IT Service Desk Analyst (Co-op)
Esri Canada has an exceptional opportunity for 2 IT Service Desk Analysts (Co-op) to join our Information Systems & Technology team for an 8-month period, starting September 1st, 2025.
Reporting to the Manager, IT Service Desk, the person in this role will be a primary contact for the users of our internal systems regarding IT support. Working closely with the other members of the Service Desk and IT teams, they contribute to ongoing customer support. They will participate as active team members on infrastructure-related projects and initiatives.
This role will be based in Toronto, Canada and will be hybrid with 2-3 days in-office and 2-3 remotely.
About us:
Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.
If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!
A Day in the Life of an IT Service Desk Analyst (co-op) at Esri Canada:
What you bring to the team:
Additional requirements for this position:
How to apply:
Ready to join our amazing team? Submit your resume today!
Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions.
We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off.
Esri Canada values employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.