It release analyst

Join our Global Technology Services Management team!

We are seeking an IT Release Analyst to coordinate and improve our release management processes. This role provides the opportunity to influence processes, procedures, and tooling while collaborating with global teams on our journey to becoming a digital leader.

This role is ideal for candidates who are passionate about improving release processes and eager to contribute to a dynamic, distributed team.

How will you contribute:

• Process and Tool Updates: Communicate updates and changes to processes and tools.
• Multi-functional Collaboration: Liaise and facilitate communication between business areas and functional IS groups.
• Team Coordination: Work closely and coordinate effectively within a high-performing team.

Responsibilities:

• Continuously review and improve the release management process to improve efficiency, reduce risk, to allow for successful deployments.
• Works with teams to drive resolution.
• Works closely with change enablement team in support of the implementation of releases.
• Produce reports and metrics for release management, analyzing and trending the data, linking release with change and incident.
• Ensures operational readiness of changes before their implementation into production.

Skills and Experience:

• 2 to 3 years+ of experience in managing release processes within a complex environment.
• ITIL Certification preferred.
• Experience working with ServiceNow preferred.
• Degree or equivalent experience in Computer Science, Information Technology, or a related field.

Preferred Qualifications:

• Knowledge of Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Understanding of DevOps practices.
• Proficiency in release management tools.
• Familiarity with Change Management practices.

What can we offer?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

Values-first culture: We lead with our Values every day and bring them to life together.

Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

Continuous innovation: We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship: We build a business that benefits all collaborators and has a positive social and environmental impact.

Région principale: Toronto, Ontario

Semaine de travail comprimée: Hybride

L’échelle salariale devrait se situer entre: $71,925.00 CAD - $119,875.00 CAD