IT Product Manager

TricorBraun; Burlington; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Retirement match

PTO (paid time off)

Tuition reimbursement

Job summary

TricorBraun is seeking a strategic IT Product Senior Manager to lead product vision, roadmap, and delivery across enterprise applications and CRM tools. You will partner with IT, sales, and operations to translate business needs into technical solutions that improve user experience.

Ideal candidates have strong analytics, cross-functional leadership, and hands-on experience with Microsoft Power Platform. A Bachelor's degree and 5-7 years in IT applications is preferred, with relocation support

Qualifications

• Strong analytical, written, verbal, and interpersonal communication skills.
• Experience in analyzing, configuring, and implementing enterprise business applications.
• Demonstrated success in partnering with sales operations or commercial functions to align digital solutions with business needs.
• Experience in solution road-mapping and defining strategic IT direction with business partners.
• Hands-on expertise in troubleshooting, user support, and continuous improvement of Microsoft Power Platform and CRM tools.
• Ability to lead system migrations, integration of new business units, and transition planning from current to future state.
• Experience working in cross-functional teams including business users, IT teams, and third-party vendors.
• Familiarity with data governance, management practices, and business process optimization.
• Strong communication and leadership skills to manage partners and drive adoption of new technologies.
• Experience in testing, requirements gathering, and impact analysis for enterprise applications.
• Ability to thrive in a fast-paced, collaborative environment solving complex business challenges.
• Bachelor's degree and 5-7 years of experience in the IT industry supporting business applications preferred.

Responsibilities

• Define product vision and prioritize features in collaboration with stakeholders.
• Partner with IT, sales, and operations to translate business needs into digital solutions.
• Lead road-mapping and set the strategic IT direction with business partners.
• Oversee troubleshooting, user support, and continuous improvement of platforms.
• Manage migrations and integration of new business units.

Skills

Analytical skills

Strong communication

Cross-functional collaboration

Enterprise applications experience

Leadership

Requirements gathering

Testing & impact analysis

Troubleshooting

Data governance

Vendor management

Education

Bachelor's degree

Tools

Microsoft Power Platform

CRM tools

Job description

We are looking for a strategic and driven IT Product Senior Manager to join our team!

Why TricorBraun

TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and our friendly, motivated and supportive team will welcome you. Many of the products we distribute are already sitting in your home.

Your role

In this role of IT Product Senior Manager, you'll collaborate with cross-functional teams to define product vision, prioritize features, and deliver innovative solutions that meet business needs and enhance user experience.

Your Background And Experience

• Strong analytical, written, verbal, and interpersonal communication skills
• Strong background in analyzing, configuring, and implementing enterprise business applications.
• Demonstrated success in partnering with sales operations or commercial business functions to align digital solutions with business needs.
• Experience in solution road-mapping and defining strategic IT direction with business partners.
• Hands-on expertise in troubleshooting, user support, and continuous improvement of Microsoft Power Platform and CRM tools.
• Ability to lead system migrations, integration of new business units, and transition planning from current to future state.
• Experience working in cross-functional teams including business users, IT teams, and third-party vendors.
• Familiarity with data governance, management practices, and business process optimization.
• Strong communication and leadership skills to manage partners and drive adoption of new technologies.
• Experience in testing, requirements gathering, and impact analysis for enterprise applications.
• Ability to thrive in a fast-paced, collaborative environment solving complex business challenges.
• Bachelor's degree and 5-7 years of experience in the IT industry supporting business applications preferred. Work experience will be accepted in lieu of a degree.

What You Can Expect From Us

Because we’re a well-known and respected leader in packaging, we have many opportunities here. We’ll get you started with an exceptional training program providing classroom, online and hands on work with colleagues. There’s always someone to answer any questions and ensure you’re getting the right information you need to excel. And the compensation and benefits are what you can expect from a people first company.

• Our salaries are competitive
• Comprehensive benefits in medical, dental, and vision insurance
• Retirement Plan with Employer Match
• Paid time off plus holidays
• Tuition reimbursement, and much more

We are proudly an equal opportunity employer and will consider all applications.